Author Topic: Several license numbers - how to pick the correct one?  (Read 1866 times)

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Several license numbers - how to pick the correct one?
« on: September 28, 2015, 12:30:27 AM »
Hi there, I have a following problem. In past two years I have purchased several Avast PRO licenses for computers at home and work (still all just in one house). One of these computers lost the internals due to a failing PSU few days ago. Now I have reinstalled the PC with new components but for love of God - I don't know which of the keys I can use to activate Avast PRO on it - and I don't want to mess up any of the working licenses. I have all the keys in my email but is there any way I can check which keys I'm using on the other computers or something? Thanks for your advice.

Offline DavidR

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Re: Several license numbers - how to pick the correct one?
« Reply #1 on: September 28, 2015, 01:14:55 AM »
I only use the avast free version, so I don't know if this might help.

If you log-on to your my.avast.com account, You should see the devices that you have installed, linked to this account. There would also be I believe a record of what licenses are assigned to these devices in the my.avast.com account. Hopefully that should show which licenses are in use and on what devices, this may aid the process of elimination.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Several license numbers - how to pick the correct one?
« Reply #2 on: September 28, 2015, 01:30:25 AM »
Very good. Thank you. I'll check it right away!

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Re: Several license numbers - how to pick the correct one?
« Reply #3 on: September 28, 2015, 01:48:41 AM »
Excellent! Thank you once again. Through the license details in the account settings I was able to distinguish one from the other and finally use the correct license to install.

Offline DavidR

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Re: Several license numbers - how to pick the correct one?
« Reply #4 on: September 28, 2015, 03:29:56 PM »
You're welcome, glad I could help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security