SecureLineVPN Will Not Connect ...

[REDACTED]

I filed a ticket almost 4 days ago, so far no responce.
TICKET: #PQR-479-84891

SECURELINEVPN WILL NOT CONNECT ... PERIOD

CREATED: 26 SEPTEMBER 2015 07:42

[schmidthouse]

I believe Ticket response can take 7-10 (Business) Days.

[bobo33]

I also need help with this. I installed malwarebytes and now cannot connect the VPN. It says "sorry cannot connect at this time". Where are the logs I can look at to determine what is going on? This log should be easily accessible so its easy to debug. Please let us know where/how to debug.

[schmidthouse]

I also need help with this. I installed malwarebytes and now cannot connect the VPN. It says "sorry cannot connect at this time". Where are the logs I can look at to determine what is going on? This log should be easily accessible so its easy to debug. Please let us know where/how to debug.

I believe it can be found at C:. Program Data, Avast Software, Avast, Log.  The file is named SecureLine.txt

[REDACTED]

here the same. I cant connect to the server, Secure line stays in this connecting. but NEVER connects. I using windows 7

[schmidthouse]

@alan
Contact Avast support:
 https://support.avast.com > Submit a Support Ticket

Provide full details and log would help.