Hello, I installed a couple of days 2016.11.1.2234 version of Avast, everything works as it should except for the login page of the account that if I try to log in with the credentials of my account avast tells me that is not online as in the attached picture. Ideas?
Did you do a clean install or install over the top of the existing 10.4.2233 version - that shouldn't require re-registration, it should be recognised ?
Try logging on using your browser at my.avast.com, check the Remember me and don't log out. Now check accessing your avastUI Registration it should show your existing details.
Clean install because I had formatted the pc
Have you tried an avast Repair because it could be some sort of corruption ?
But it could also be an issue with the registration servers.
Did you try logging on to your existing my.avast.com as I suggested and see if your device is recognised ?
See attached image, you can also use that (little down arrow to access manage accounts, you can login to an existing account (and see if this one is present or or add this one). But I believe using your browser to see your avast account is less complex.
It may also be better to take this out into its own topic (in the beta sub-forum) to avoid it getting buried in this already large topic.
Then I entered the myavast account and see only the device when he was older versions of Avast but this does not detect it, now I have to try to repair avast
And a connection problem most likely due to the fact that they are connected behind a proxy server, if I do I repair this error:
]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://f1823859.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 1
2015-10-04 18:35:45Infoservers[7844,1144]ChooseServer: selected server 'Download z8297272 AVAST9 Server' with current url '
http://c2878234.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:35:48Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://c2878234.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 2
2015-10-04 18:35:48Infoservers[7844,1144]ChooseServer: selected server 'Download d4459042 AVAST9 Server' with current url '
http://j6022386.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:35:50Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://j6022386.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 3
2015-10-04 18:35:50Infoservers[7844,1144]ChooseServer: selected server 'Download t0953401 AVAST9 Server' with current url '
http://k5351800.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:35:52Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://k5351800.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 4
2015-10-04 18:35:52Infoservers[7844,1144]ChooseServer: selected server 'Download z0686004 AVAST9 Server' with current url '
http://w5486705.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:35:54Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://w5486705.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 5
2015-10-04 18:35:54Infoservers[7844,1144]ChooseServer: selected server 'Download c0951268 AVAST9 Server' with current url '
http://v0181972.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:35:56Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://v0181972.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 6
2015-10-04 18:35:56Infoservers[7844,1144]ChooseServer: selected server 'Download w1837846 AVAST9 Server' with current url '
http://c9261841.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:35:59Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://c9261841.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 7
2015-10-04 18:35:59Infoservers[7844,1144]ChooseServer: selected server 'Download m3209325 AVAST9 Server' with current url '
http://x7528304.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:36:01Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://x7528304.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 8
2015-10-04 18:36:01Infoservers[7844,1144]ChooseServer: selected server 'Download m3209325 AVAST9 Server' with current url '
http://x7528304.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:36:03Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://x7528304.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 9
2015-10-04 18:36:03Infoservers[7844,1144]ChooseServer: selected server 'Download t3337583 AVAST9 Server' with current url '
http://l3082972.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:36:05Errordldwrap[7844,1144]GetFileWithRetry: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from '
http://l3082972.ivps9x.u.avast.com/ivps9x/jrog2-ee2.vpx'. Next try: 10
2015-10-04 18:36:05Infoservers[7844,1144]ChooseServer: selected server 'Download z0686004 AVAST9 Server' with current url '
http://w5486705.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
2015-10-04 18:36:07Errorpkgengine[7844,1144]DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\jrog2-ee2.vpx', ip: 151.40.148.24, has failed with code: 41225 (0x0000A109) [HTTP error]
2015-10-04 18:36:07Errorpkgengine[7844,1144]UpdateVPXs: package jrog2 was not updated. Status: 41225 (0x0000A109) [HTTP error]
2015-10-04 18:36:07Infostats[7844,1144]Downloaded files: 10 (3,71 KB)
2015-10-04 18:36:07Infostats[7844,1144]Download time: 3 s