Support Ticket: #BYU-790-31187
AVAST ACCOUNT BUG IN AVAST GUI
CREATED: 01 APRIL 2015 22:17
UPDATED: 02 OCTOBER 2015 23:39
TO AVAST DEVELOPERS:
Long story short. During that time mentioned above I had Avast Free 2015 R2 SP1 2015.10.2.2215. This bug I discovered was in the previous two versions of Avast 2015 and it happens after you sign in to avast account via Avast GUI. Signing in is fine, but when you see the pie chart what features you have installed i.e. Avast Software Updater and etc. It shows not installed and in red colour. I tried everything did repair and restarted (nothing happens). I uninstalled avast via add/remove, used avast uninstall utility and the tool ran my computer in safe mode, followed instructions, installed a fresh copy of Avast 2015, and restarted (still nothing happens). Avast Support tech is now aware of this and gave my feedback to the team which is working on it so that they can count it in when developing the aforementioned update and major changes i.e. in this regard will be applied in the next major update expected in a couple of months.
Full details, descriptions, and screenshots are all available in that support ticket. I hope to see this fixed in beta/RC/and final release of Avast 2016. I don't install beta programs because I use my laptop for personal use. Thanks.
Can someone please report my post to moderators so an avast team member can have a look at it. This bug has been in for a long time since Avast 2015. Thanks.