Author Topic: Deleting ngbase files?  (Read 4616 times)

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Deleting ngbase files?
« on: August 06, 2015, 02:44:15 PM »
I am trying to claim back some disk space.

Almost 1Gb is taken up by files in C:\ProgramData\AVAST Software\Avast\ng\NgBase including snapshots and dat files

I don't think I even have NG. Deepscreen and secure virtual machines are switched off in settings.

But I am unable to delete the folder. It is locked in the OS (Windows 10) even with administrator privileges.

Any idea on how to get rid of it?

Bob

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Re: Deleting ngbase files?
« Reply #1 on: August 06, 2015, 02:49:26 PM »
Quote
I don't think I even have NG. Deepscreen and secure virtual machines are switched off in settings.

Avast 2015: Change, add, or remove individual program components  https://www.avast.com/faq.php?article=AVKB96#artTitle


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Re: Deleting ngbase files?
« Reply #2 on: August 06, 2015, 03:10:03 PM »
Which component would I need to remove?

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Re: Deleting ngbase files?
« Reply #3 on: August 06, 2015, 03:45:29 PM »
NG doesn't run on W10 yet, afaik.
I suggest a clean (custom) reinstall.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Deleting ngbase files?
« Reply #4 on: August 06, 2015, 05:31:34 PM »
Full uninstall / reinstall fixed the problem. Thanks

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Re: Deleting ngbase files?
« Reply #5 on: August 07, 2015, 07:12:38 AM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Deleting ngbase files?
« Reply #6 on: October 06, 2015, 04:53:28 PM »
I am trying to claim back some disk space.

Almost 1Gb is taken up by files in C:\ProgramData\AVAST Software\Avast\ng\NgBase including snapshots and dat files

I don't think I even have NG. Deepscreen and secure virtual machines are switched off in settings.

But I am unable to delete the folder. It is locked in the OS (Windows 10) even with administrator privileges.

Any idea on how to get rid of it?

Bob
  Had the same issue here , like many many other users  i wont to get rid of these big  files on the system drive .. this is the first post that had lead to a solution THX