Author Topic: AVAST not installed on windows 7 .... why ?  (Read 2112 times)

0 Members and 1 Guest are viewing this topic.

Offline 1enry-1

  • Jr. Member
  • **
  • Posts: 55
AVAST not installed on windows 7 .... why ?
« on: October 04, 2015, 09:14:41 PM »
i try to installed avast free on a  computer with windows 7 NOT used for 6-8 months !!!

i have delete in provisore mode with awast cleaner the old avast, but when i try to installed

the NEW version , none, it say ERROR enad not installed ....why ?

tha NEW avast  SET-UP is only 5 mb ??? possibile ? or the compuer there is connected to
internet to download others files ??? is stand-alone and only 5 mb ?


help me ....thanks

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85552
  • No support PMs thanks
Re: AVAST not installed on windows 7 .... why ?
« Reply #1 on: October 04, 2015, 10:51:29 PM »
That is the on-line stub installer, it just runs on your system and downloads the elements that you need and installs them.

You may be better of downloading the full off-line installation/setup file.
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.680) UI 1.0.660/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline 1enry-1

  • Jr. Member
  • **
  • Posts: 55
Re: AVAST not installed on windows 7 .... why ?
« Reply #2 on: October 04, 2015, 11:20:09 PM »
great!

this the error log......


23:12:28Infoinstcont[1404,1408]--
23:12:28Infoinstcont[1404,1408]2015/10/03 23:12:28 START: Avast installer/updater
23:12:28Infoinstup[1404,1408]Command: '"C:\Users\Manuela\AppData\Local\Temp\_av_iup.tm~a01384\instup.exe"  /cookie:prt_htmlit042015 /edition:1 /prod:ais /sfx:lite /sfxstorage:C:\Users\Manuela\AppData\Local\Temp\_av_iup.tm~a01384'
23:12:28Infoinstup[1404,1408]CPU: Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz,2
23:12:28Infoinstup[1404,1408]OS: Windows 7 SP1 x64
23:12:28Infoinstup[1404,1408]Memory: 24% load. Phys:3003088/3977796K free, Page:4194303/4194303K free, Virt:4115900/4194176K free
23:12:28Infoinstup[1404,1408]DISKs: C:\ - 17GB free / 72GB total
23:12:28Infoinstup[1404,1408]DISKs: D:\ - 160GB free / 205GB total
23:12:28Infoinstup[1404,1408]Running module version: instup.exe - '10.2.2215.880'
23:12:28Infoinstup[1404,1408]Running module version: Instup.dll - '10.2.2215.880'
23:12:28Infosimutex[1404,1408]Checking for the mutex ownership.
23:12:28Infosimutex[1404,1408]The mutex is signaled. We are owners of the mutex.
23:12:28Infoguiwizard[1404,1408]Running module version: HTMLayout.dll - '3.3.2.170'
23:12:28Infoguiwizard[1404,1408]Loaded module version: C:\Users\Manuela\AppData\Local\Temp\_av_iup.tm~a01384\HTMLayout.dll - '3.3.2.170'
23:12:28Infoguiwizard[1404,1408]Setup gui was successfully started.
23:12:28Infoinstupcore[1404,1408]Setup update has started.
23:12:28Infoservers[1404,1408]Server definition(s) loaded for 'C:\Users\Manuela\AppData\Local\Temp\_av_iup.tm~a01384\servers.def': 29 (maintenance:0)
23:12:28Infoservers[1404,1408]ChooseServer: selected server 'Download t7287340 AVAST9 Server' with current url 'http://t7287340.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:28Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://t7287340.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 1
23:12:28Infoservers[1404,1408]ChooseServer: selected server 'Download h8077682 AVAST9 Server' with current url 'http://h8077682.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:30Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://h8077682.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 2
23:12:30Infoservers[1404,1408]ChooseServer: selected server 'Download g6455269 AVAST9 Server' with current url 'http://g6455269.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:32Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://g6455269.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 3
23:12:32Infoservers[1404,1408]ChooseServer: selected server 'Download g6455269 AVAST9 Server' with current url 'http://g6455269.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:34Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://g6455269.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 4
23:12:34Infoservers[1404,1408]ChooseServer: selected server 'Download t3394109 AVAST9 Server' with current url 'http://t3394109.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:36Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://t3394109.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 5
23:12:36Infoservers[1404,1408]ChooseServer: selected server 'Download y1133604 AVAST9 Server' with current url 'http://y1133604.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:38Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://y1133604.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 6
23:12:38Infoservers[1404,1408]ChooseServer: selected server 'Download h9508925 AVAST9 Server' with current url 'http://h9508925.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:40Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://h9508925.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 7
23:12:40Infoservers[1404,1408]ChooseServer: selected server 'Download t7287340 AVAST9 Server' with current url 'http://t7287340.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:42Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://t7287340.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 8
23:12:42Infoservers[1404,1408]ChooseServer: selected server 'Download b2219453 AVAST9 Server' with current url 'http://b2219453.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:45Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://b2219453.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 9
23:12:45Infoservers[1404,1408]ChooseServer: selected server 'Download n1505062 AVAST9 Server' with current url 'http://n1505062.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:47Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://n1505062.iavs9x.u.avast.com/iavs9x/servers.def.vpx'. Next try: 10
23:12:47Infoservers[1404,1408]ChooseServer: selected server 'Download n1505062 AVAST9 Server' with current url 'http://n1505062.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:49Errorpkgengine[1404,1408]DownloadPackage(download): 'C:\Users\Manuela\AppData\Local\Temp\_av_iup.tm~a01384\servers.def.vpx', ip: unknown, has failed with code: 41222 (0x0000A106) [Host unreachable]
23:12:49Infoservers[1404,1408]ChooseServer: selected server 'Download b2657846 AVAST9 Server' with current url 'http://b2657846.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:49Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://b2657846.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 1
23:12:49Infoservers[1404,1408]ChooseServer: selected server 'Download b2219453 AVAST9 Server' with current url 'http://b2219453.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:51Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://b2219453.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 2
23:12:51Infoservers[1404,1408]ChooseServer: selected server 'Download h6736151 AVAST9 Server' with current url 'http://h6736151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:53Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://h6736151.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 3
23:12:53Infoservers[1404,1408]ChooseServer: selected server 'Download y1133604 AVAST9 Server' with current url 'http://y1133604.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:55Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://y1133604.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 4
23:12:55Infoservers[1404,1408]ChooseServer: selected server 'Download j6785924 AVAST9 Server' with current url 'http://j6785924.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:57Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://j6785924.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 5
23:12:57Infoservers[1404,1408]ChooseServer: selected server 'Download n1505062 AVAST9 Server' with current url 'http://n1505062.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:12:59Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://n1505062.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 6
23:12:59Infoservers[1404,1408]ChooseServer: selected server 'Download n1505062 AVAST9 Server' with current url 'http://n1505062.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:13:01Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://n1505062.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 7
23:13:01Infoservers[1404,1408]ChooseServer: selected server 'Download n2501705 AVAST9 Server' with current url 'http://n2501705.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:13:03Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://n2501705.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 8
23:13:03Infoservers[1404,1408]ChooseServer: selected server 'Download t3394109 AVAST9 Server' with current url 'http://t3394109.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:13:05Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://t3394109.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 9
23:13:05Infoservers[1404,1408]ChooseServer: selected server 'Download h8509232 AVAST9 Server' with current url 'http://h8509232.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:13:07Errordldwrap[1404,1408]GetFileWithRetry: An error 41222 (0x0000A106) [Host unreachable] has occured when downloading a file from 'http://h8509232.iavs9x.u.avast.com/iavs9x/prod-ais.vpx'. Next try: 10
23:13:07Infoservers[1404,1408]ChooseServer: selected server 'Download l8420141 AVAST9 Server' with current url 'http://l8420141.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
23:13:09Errorpkgengine[1404,1408]DownloadPackage(download): 'C:\Users\Manuela\AppData\Local\Temp\_av_iup.tm~a01384\prod-ais.vpx', ip: unknown, has failed with code: 41222 (0x0000A106) [Host unreachable]
23:13:09Errorpkgengine[1404,1408]LoadLatestProdAndParts: download product file 'prod-ais.vpx' has failed. Status: 41222 (0x0000A106) [Host unreachable]


Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 85552
  • No support PMs thanks
Re: AVAST not installed on windows 7 .... why ?
« Reply #3 on: October 04, 2015, 11:28:32 PM »
As far as I can see the stub installer can't get or is loosing the connection, presumably on the 5mb stub installer.

Did you try downloading the full off-line installation file ?
If not that was my point try that.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.680) UI 1.0.660/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline 1enry-1

  • Jr. Member
  • **
  • Posts: 55
Re: AVAST not installed on windows 7 .... why ?
« Reply #4 on: October 05, 2015, 07:59:51 PM »
thanks...i try !  :)