Author Topic: Avast problems connecting to internet  (Read 1534 times)

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Avast problems connecting to internet
« on: October 06, 2015, 10:39:32 PM »
Something happened with my paid Avast Premier in the last couple days that is causing me to not be able to connect to internet.
I tried about everything but the only I could connect was disabling Avast.
What's my solution?

Offline DavidR

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Re: Avast problems connecting to internet
« Reply #1 on: October 06, 2015, 11:20:52 PM »
What is the build number of your avast premier, the latest is 2015 10.4.2233 ?
What is your operating system ?
What is the error message that you are getting ?
Can you briefly state what you have tried ?

Disabling avast completely is the last thing you want to do. First try the lessor options until we find a balance, open the avastUI > Settings > Active Protection > Web Shield - Customize - uncheck the HTTPS Scanning option and see if that works. Stop the Web Shield leave it stopped for a while and then start it again (for the change of settings to be applied).
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security