Author Topic: Avast 2016 Beta 2 Setup Crashing on Clean Install  (Read 6092 times)

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Offline Patrick2

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Avast 2016 Beta 2 Setup Crashing on Clean Install
« on: October 10, 2015, 04:07:50 PM »
Hi All

Removed Avast 2015 10.4.2233 to try out Avast 2016, wouldn't work installing over top, so I decided to try a clean install,  removed Avast 2015 with Add/Remove programs, rebooted to safe mode, used Avast cleaning tool, rebooted back into normal mode, attempted to install Avast 2016 beta 2, crashed soon as setup opened, rebooted back to safe mode again, and ran Avast clear a second time, restarted again,  still crashing. 


Windows 10 Pro 64bit 10240 (official build)
8gb of ram
Clean install about a month or two ago

Windows Defender disabled--manually
all updates installed

Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline Be Secure

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #1 on: October 10, 2015, 04:14:16 PM »
Pls send the support package with the crash from setup https://www.avast.com/faq.php?article=AVKB33 and post the File ID and report name.
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Offline Lisandro

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #2 on: October 10, 2015, 04:14:25 PM »
Here is exactly the same: you're not alone. I'm with Windows 10 64bits Preview fully updated and with Windows Defender disabled too.
Support package already submitted.
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Offline Secondmineboy

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #3 on: October 10, 2015, 04:15:46 PM »
I can install Avast on the newest Insider Build, but after reboot the system locks up as soon as Avast loads up.
Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
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Offline Patrick2

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #4 on: October 10, 2015, 04:18:59 PM »
Well when I tried Generating Support file, and uploading one, results in the following error

Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline Be Secure

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #5 on: October 10, 2015, 04:19:18 PM »
I have Avast! free2016 Beta 2 install on Windows 10 Pro 64bit 10240,Windows Defender disabled-Automatically.No Problem so far :)
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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Offline Patrick2

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #6 on: October 10, 2015, 04:23:42 PM »
Guess for now i'll get 10.4.2233 Downloaded, and Installed, and wait til 2016 final, and update via GUI from 2015 to 2016,  as this way looks like not gonna work, can't even Generate a support file/send one in sadly.   Don't really like Defender, so don't wanna rely on that til 2016 final and ready to go, so guess will download 2015, reinstall that, redo some settings, and just wait til 2016 final
Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline bob3160

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #7 on: October 10, 2015, 07:08:12 PM »
What worked for me was to Boot into Safe Mode,
Use Program and features, remove Avast, Reboot again into Safe Mode.
Once back in Safe Mode run aswclear. Reboot into Regular Mode and install Avast 2016 beta.


(I had tried the normal clean install and also lots of problems)
« Last Edit: October 10, 2015, 07:30:29 PM by bob3160 »
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Offline Lisandro

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #8 on: October 10, 2015, 07:22:58 PM »
I can install Avast on the newest Insider Build, but after reboot the system locks up as soon as Avast loads up.
This happened for me on Beta 1.
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Offline Lisandro

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #9 on: October 10, 2015, 07:24:27 PM »
What worked for me was to boot into Safe Mode,
Use Program and features, remove Avast, reboot again into Safe Mode.
Once back in Safe Mode run aswclear. Reboot into Rgular Mode and install Avast 2016 beta.


(I had tried the normal clean install and also lots of problems)
I did this with Beta 1 and can't boot. Will try with Beta 2...
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Offline Secondmineboy

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #10 on: October 10, 2015, 08:00:52 PM »
@Lisandro: I tried what Bob3160 wrote but it didnt work for me :(
Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
HUAWEI P30 Pro. Android 10

Offline bob3160

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #11 on: October 10, 2015, 08:08:08 PM »
@Lisandro: I tried what Bob3160 wrote but it didnt work for me :(
You actually booted into Safe Mode before doing the uninstall and again went into safe mode to use aswclear ???

Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

Offline Secondmineboy

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #12 on: October 10, 2015, 08:13:38 PM »
I did an uninstall after it didnt work from safe mode, and then tried to install Avast again with the same results.

Did that 2 times. Also with normal uninstall from safe mode.

It doesnt work no matter what.
Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
HUAWEI P30 Pro. Android 10

Offline Patrick2

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #13 on: October 10, 2015, 09:13:41 PM »
Tried Overtop of 2015,  then rebooted into Safe Mode, and did uninstall, then rebooted again and ran Avast clear, tried again, failed installing 2016 beta 1 and now beta 2 on Windows 10 Desktop,  Laptop XP had the same issue, but couldn't generate support file, errored same as Desktop,

Then Laptop had trouble booting, so ended up doing a whole reformat on Laptop, and then installed it again, and worked on that one,   Might try Bob3160's steps again on Desktop early tomorrow or later tonight, and see if it works any better,  This is kinda  major issue that needs solved before less tech savy users are updating there Computers to version 2016.   



Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline bob3160

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Re: Avast 2016 Beta 2 Setup Crashing on Clean Install
« Reply #14 on: October 10, 2015, 10:08:09 PM »
Tried Overtop of 2015,  then rebooted into Safe Mode, and did uninstall, then rebooted again and ran Avast clear, tried again, failed installing 2016 beta 1 and now beta 2 on Windows 10 Desktop,  Laptop XP had the same issue, but couldn't generate support file, errored same as Desktop,

Then Laptop had trouble booting, so ended up doing a whole reformat on Laptop, and then installed it again, and worked on that one,   Might try Bob3160's steps again on Desktop early tomorrow or later tonight, and see if it works any better,  This is kinda  major issue that needs solved before less tech savy users are updating there Computers to version 2016.
Remember that currently Avast 2016 is strictly a Beta release. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://