Author Topic: New license key not working. format incompatible  (Read 1834 times)

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New license key not working. format incompatible
« on: October 13, 2015, 03:56:33 AM »
Hi!
I have a real problem with the free version and the license key.
I have 3 offline computer with I register manually using the license key.
It's appear that the new license key format is xxxxx-xxx where the old one looks like xxxx-xxxx-xxxx.
How can I register? I tried to reinstall Avast, but no success. the old format is still requested.

Thanks

Offline Be Secure

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Re: New license key not working. format incompatible
« Reply #1 on: October 13, 2015, 04:05:49 AM »
Which version of avast!?
What is the OS?
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
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Offline Eddy

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Re: New license key not working. format incompatible
« Reply #2 on: October 13, 2015, 03:29:18 PM »
There is a limit on the amount of times you can use the license key.
If I recall correctly it is three times.

You need to use the license file, not the key.

This has been explained before.
Please (re)search before posting.