Author Topic: My Cleanup license in my account won't work.  (Read 4394 times)

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Offline deviruzy

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My Cleanup license in my account won't work.
« on: October 14, 2015, 08:51:29 AM »
 Good days.
 I had to install my Avast again and when I tried to activate my Avast Cleanup license it just processes but never finished the job. It's taking forever. Could you give me a way to settle this problem? Or perhaps send my registration key once again please? Not the code for Avast itself but for 'Avast Cleanup'.

 Thank you.

Offline Asyn

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Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Endt

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Re: My Cleanup license in my account won't work.
« Reply #2 on: October 14, 2015, 05:46:03 PM »
Hello,

i have sent you your Activation Code.
Thank you,
B

Offline llnb

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Re: My Cleanup license in my account won't work.
« Reply #3 on: January 05, 2016, 12:54:44 AM »
My Avast cleanup also won't validate. I have 2 licenses but neither work, when I enter the code I was given it says the code has been used to many times. Please help

Offline Eddy

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Re: My Cleanup license in my account won't work.
« Reply #4 on: January 05, 2016, 12:57:47 AM »
Quote
it says the code has been used to many times.
The activation code can only be used a limited amount of times. You need to use the license file or activate CleanUp though your account as explained in the FAQ on the avast website.

Offline Geburah

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Re: My Cleanup license in my account won't work.
« Reply #5 on: January 05, 2016, 03:21:25 PM »
When I click "use this license" nothing happens. The button becomes striped but nothing more happens. And when I resend the license file and try to use that, it just claims that there is no valid license in the file.
« Last Edit: January 05, 2016, 03:32:28 PM by Geburah »

Offline Asyn

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Re: My Cleanup license in my account won't work.
« Reply #6 on: January 05, 2016, 03:30:31 PM »
When I click "use this license" nothing happens. The button becomes striped but nothing more happens.
Follow the link in Reply #1.
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Geburah

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Re: My Cleanup license in my account won't work.
« Reply #7 on: January 05, 2016, 03:34:36 PM »
I have no activation code since I bought GrimeFighter. And I tried everything here: https://www.avast.com/faq.php?article=AVKB225 !

Offline Asyn

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Re: My Cleanup license in my account won't work.
« Reply #8 on: January 05, 2016, 03:38:02 PM »
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0