Author Topic: Error 0xc0000142 startup on Windows 8.1 clients  (Read 3372 times)

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Error 0xc0000142 startup on Windows 8.1 clients
« on: October 15, 2015, 01:30:01 AM »
My Windows 8.1 clients, after Avast install, come up with a massive number of startup errors.  Example:

SMSS.EXE
The application was unable to start correctly (error 0xc0000142).  Clock OK to close.

It then repeats dozens of times with various programs, such as WINLOGON.EXE, CMSS.EXE, etc.  After you get through all the OKs, the system runs normally.  This behavior does not happen on my Windows 10 clients.

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Re: Error 0xc0000142 startup on Windows 8.1 clients
« Reply #1 on: October 15, 2015, 02:02:49 AM »
I think this has to do with DeepScreen.  I disabled that feature in the console and the Windows 8.1 clients stopped giving days of errors on restart.
« Last Edit: October 15, 2015, 02:19:20 AM by Jim85 »

Offline Jeff.S

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Re: Error 0xc0000142 startup on Windows 8.1 clients
« Reply #2 on: October 15, 2015, 03:41:56 PM »
Hi Jim,

Use the support link or live chat option in the portal to create a ticket on this one, we probably need to collect logs from a device or 2 to see if we can find the issue.

Thanks!

Jeff

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Re: Error 0xc0000142 startup on Windows 8.1 clients
« Reply #3 on: October 19, 2015, 02:19:34 AM »
I had Avast installed on my 8.1 notebook. While it did not cause errors on startup, it still caused the notebook to run slowly.