Author Topic: Avast blocking infection every time Firefox starts  (Read 5843 times)

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Offline mikaelrask

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Re: Avast blocking infection every time Firefox starts
« Reply #15 on: October 23, 2015, 06:35:55 PM »
hey lupe2 attach a new frst and addation log essexboy will look at it agian then:)
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

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Re: Avast blocking infection every time Firefox starts
« Reply #16 on: October 23, 2015, 06:44:12 PM »
Here are the new FRST files - thanks for looking!

Offline essexboy

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Re: Avast blocking infection every time Firefox starts
« Reply #17 on: October 23, 2015, 06:57:47 PM »
Did you revisit the website ?

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

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Re: Avast blocking infection every time Firefox starts
« Reply #18 on: October 23, 2015, 07:17:28 PM »
No, I didn't visit the website again, actually the computer was turned off.

Here's the new fixlog - the system rebooted after the fix. And when I started Firefox the alert came up again.

Right now I am changing passwords for all sites where I don't use 2-way-authentification.

Offline essexboy

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Re: Avast blocking infection every time Firefox starts
« Reply #19 on: October 23, 2015, 07:19:53 PM »
OK try Firefox in safe mode and see if the alerts still occur

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

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Re: Avast blocking infection every time Firefox starts
« Reply #20 on: October 23, 2015, 07:23:59 PM »
No luck here, the alert comes up even in safe mode.

Offline essexboy

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Re: Avast blocking infection every time Firefox starts
« Reply #21 on: October 23, 2015, 07:48:23 PM »
OK that means that it has infiltrated firefox system files

Could you try a refresh please https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

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Re: Avast blocking infection every time Firefox starts
« Reply #22 on: October 23, 2015, 07:59:31 PM »
That seems to have fixed it! I started and restarted Firefox about 10 times now and the alert doesn't come up! Thank you! Now I do hope that it doesn't come back!

I had the backend of my wordpress-website (with the latest updates) open in a tab, could it be that my site was affected by this (I changed my password an hour ago)?

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Re: Avast blocking infection every time Firefox starts
« Reply #23 on: October 23, 2015, 08:10:15 PM »
Aaaw, I am so stupid! Trying to tidy up I went through all those open tabs and found that there was still one with the infected website. Did another Firefox refresh as you described above and now everything seems to be ok. Do you think I have to do anything else? Sorry for wasting your time by being so dumb!

Offline essexboy

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Re: Avast blocking infection every time Firefox starts
« Reply #24 on: October 23, 2015, 08:43:28 PM »
No just keep an eye on it for a day or so