Author Topic: Avast keeps offering update even though it is already installed  (Read 1936 times)

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Offline LagunaJim

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Avast keeps offering update even though it is already installed
« on: October 24, 2015, 08:52:08 AM »
Hi.  Running Win10 preview build 10565.

Today I performed a manual program update in Avast, and it found a new version (11.1.2237).  Avast installed the update, required a reboot, then offered me Essential or Essential+Internet Securty.

I selected Essential and completed the install.

Now, if I check for program updates again it comes up with the "New version available, choose your update" dialog again...  If I say UPDATE on the Essential Side, Avast attempts to download the update, but discovers that I already have the update and says so.

I've rebooted my system a few times since this began, but it still repeats the dialog that an update is available...

Attached is an avast support file - ridiculously, this forum wouldn't allow me to attach it as a zip file, but that is what it is..

Thanks! /jim
« Last Edit: October 24, 2015, 09:00:16 AM by LagunaJim »

Offline bob3160

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Re: Avast keeps offering update even though it is already installed
« Reply #1 on: October 24, 2015, 02:08:49 PM »
Hi.  Running Win10 preview build 10565.

Today I performed a manual program update in Avast, and it found a new version (11.1.2237).  Avast installed the update, required a reboot, then offered me Essential or Essential+Internet Securty.

I selected Essential and completed the install.

Now, if I check for program updates again it comes up with the "New version available, choose your update" dialog again...  If I say UPDATE on the Essential Side, Avast attempts to download the update, but discovers that I already have the update and says so.

I've rebooted my system a few times since this began, but it still repeats the dialog that an update is available...

Attached is an avast support file - ridiculously, this forum wouldn't allow me to attach it as a zip file, but that is what it is..

Thanks! /jim
The bug has already been reported.
https://forum.avast.com/index.php?topic=178111.msg1261577#msg1261577
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Offline LagunaJim

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Re: Avast keeps offering update even though it is already installed
« Reply #2 on: October 25, 2015, 06:48:45 PM »
Thanks for letting me know.  I did a search before I posted, but apparently missed it.

You can delete this entire thread if you are able.

Best/jim