Author Topic: What do i do now?  (Read 2405 times)

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PuddingBBT

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What do i do now?
« on: December 11, 2005, 07:13:23 AM »
 I've updated the newest version of Avast, and it asked me to reboot. After reboot, it came to the desktop. Everything SEEMS fine, but when i click and start any program such as firefox, my computer just freeze there. I can move my mouse and click things but nothing would respond.

I tried to open task manager, but it wouldn't open.

I disabled Avast after resetting the computer, and then i system restored. Everything works now; programs open when i click them. But avast told me to reboot my computer, and i clicked no. So i dono what to do now, i think my computer is gonna crash again after reboot.

Need help fast please, thanx.

Offline DavidR

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Re: What do i do now?
« Reply #1 on: December 11, 2005, 03:48:22 PM »
Operating system restart needed by avast message could be solved, in some systems, by deleting the file C:\Program Files\Alwil Software\Avast4\Setup\reboot.txt

If that doesn't resolve it check this:
You can also check this registry entry (right after computer restart):
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager, if it contains "PendingFileRenameOpertaions".

Check its contents and if there's only "reboot.txt" from avast4\setup folder, delete PendingFileRenameOperations, don't delete any other key.

Back-up (export) the registry key before you edit/delete, just in case.
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Offline Lisandro

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Re: What do i do now?
« Reply #2 on: December 11, 2005, 10:36:46 PM »
Are you using any other antivirus in your computer?
Any other security program? Which firewall?
Which Windows do you have?
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