Author Topic: Avast Anti-Theft (Your device isn't compatible with this version)  (Read 4655 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
When I go to the Google Play Store page for Avast Anti-Theft on my LG G4 H815 running Android 5.1 I get the following message "Your device isn't compatible with this version". My phone isn't rooted so I can't really use the rooted version which happens to not have this issue. I also have a Samsung Galaxy S4 running Android 5.0.1 which doesn't have this issue and also received an updated for Anti-Theft on the 3rd of November. I uninstalled the build of Anti-Theft that was installed on my LG G4 after I noticed this issue because it wasn't going to get updates. Does anyone know what the issues is and when it is likely to get fixed?

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #1 on: November 07, 2015, 10:56:12 AM »
Same with my Samsung S5 Neo, Android 5.1.1. Not compatible :(

Wanna know too, what happens here and if there will be a fix soon, that I can run it on my new device.

« Last Edit: November 07, 2015, 11:01:13 AM by Lemmi »

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #2 on: November 09, 2015, 04:38:36 PM »
Hi, please check it again on Google play.

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #3 on: November 09, 2015, 04:56:21 PM »
I checked it Multi times. Last time 2 hours ago. It still says incompatible.

Now it is also incompatible with my old Xperia ZR with Android 5.1.1

Seems it depends on Android 5.1.1

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #4 on: November 09, 2015, 07:17:00 PM »
Having same problem - anti theft not compatible with devices. Nexus 6 w/Android 5.1.1, build LMY48W. Also Nexus 6p w/Android 6.0, build MDB08L. Both devices are running Mobile Security 5.0.2-8394-2e09f19. Seems to be the latest update I have received (a beta version?). Hope that Anti Theft will come back soon!

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #5 on: November 09, 2015, 08:23:24 PM »
I've just checked Avast Anti-Theft in the Google Play Store on my LG G4 and it still says "Your device isn't compatible with this version".

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #6 on: November 10, 2015, 12:35:46 AM »
Today, I downloaded and installed Avast Mobile Security on Motorola Droid Turbo phone and that works. However, when I went back to Play Store to download and install Avast Anti-Theft, it said that "your device is incompatible with this version". The Android version is 5.1 and this is a brand new phone. Is 5.1 too new???

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #7 on: November 10, 2015, 07:28:48 AM »
Samsung Note 4 thw same not compatible  :o

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #8 on: November 10, 2015, 11:04:56 AM »
I get a mail from avast support.

They tell me, that they know the problem and they working to solve it.

I shall wait a little bit and try to install it in 24 to 48 hours again. Maybe it will work than again.

It is a known problem they say.

I think the problem is Android 5.1.1

No one ever knowed that it will come so fast  ;)

« Last Edit: November 10, 2015, 11:06:28 AM by Lemmi »

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #9 on: November 11, 2015, 08:34:46 PM »
Same problem, Sony Xperia Z5 Compact, Android 5.1.1
« Last Edit: November 13, 2015, 10:41:50 AM by sobo »

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #10 on: November 12, 2015, 12:07:43 PM »
I have the same problem, with xPeria Z3 tablet. Yesterday I had Avast Anti-Theft instaled on it, but I had to erase the tablet and then Avast Anti-Theft told me than not compatible.

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #11 on: November 13, 2015, 02:44:51 AM »
Same problem, iNew U3, android 5.1

REDACTED

  • Guest
Re: Avast Anti-Theft (Your device isn't compatible with this version)
« Reply #12 on: November 14, 2015, 06:48:30 AM »
Works now  :D