I use Avast pro. I received a normal notification that the licence was due to run out in 9 days but that it was on automatic renewal. In due course the money was taken for the renewal. the licence on my account was updated and shown as valid until March 2018. But within Avast the subscription is shown as about to run out (but still flagged as auto renew). It invites me to renew the licence. Each day it counts down another day till runout. I submitted a formal ticket 5 days ago asking if this would be renewed without action on my part once it runs out on 13/3/2017. This has not been answered and is still marked as being processed. I have entered the new licence details and the activation key without changing the message on the subscription screen. Can anyone tell me if in a few days time I am faced with no protection or will it suddenly show it as valid for another year? I previous years I was not on auto renewal and simply bought another years licence and entered it. Any help appreciated as Avast simply seems to ignore me