Author Topic: Can't turn on firewall  (Read 4536 times)

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Can't turn on firewall
« on: February 09, 2016, 07:29:56 AM »
Today I receive a pop-up about new update of avast.
After update firewall is not turn on.
When I try to turn it on it just tell firewall can not turn on.
p/s My version is Avast Premier 11.1.2253. Can this version run in Window XP sp3?
Sorry about my bad english
« Last Edit: February 09, 2016, 07:32:50 AM by Kojiro »

Offline Asyn

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Re: Can't turn on firewall
« Reply #1 on: February 09, 2016, 07:45:50 AM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Can't turn on firewall
« Reply #2 on: February 18, 2016, 06:55:55 AM »
I followed your instructions 3 times about repairing and then rebooting. I still get the message that my firewall is off and i can't turn it on. I had a trial period that this application seemed to be working ok but when i purchased is when I start getting messages that the firewall is off and i am unable to turn it back on.

Offline Asyn

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Re: Can't turn on firewall
« Reply #3 on: February 18, 2016, 06:58:40 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Can't turn on firewall
« Reply #4 on: March 03, 2016, 06:25:22 PM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Thank you @Asyn !  This worked for me.  However, I would modify the above instructions for Win 7 Home Premium.  In step 2:  Click on Avast!m, click on change, then click on Repair in the next popup box. 

Offline Asyn

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Re: Can't turn on firewall
« Reply #5 on: March 04, 2016, 05:59:18 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0