Author Topic: Avast wants to restart my PC  (Read 4956 times)

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Offline NVF

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Avast wants to restart my PC
« on: November 13, 2015, 06:19:27 AM »
Went to tools and shut off VPN (not sure it even works since I have free Avast). 5 minutes later Avast window tells me it wants to restart. Looked at updates and just before the restart message a definition update downloaded. So why am I being asked to restart Avast? I've never seen this behavior before.

Thanks.

Offline Eddy

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Re: Avast wants to restart my PC
« Reply #1 on: November 13, 2015, 06:37:47 AM »
avast vpn (securline) is a separate application.
Since you changed things it is normal that a reboot is needed.

Many changes can only be applied if you reboot.
That is how Windows works.

Offline Pondus

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Re: Avast wants to restart my PC
« Reply #2 on: November 13, 2015, 06:44:04 AM »
a VPS update can also containe minor program fixes (usually for the scan engine) and some may require a restart

« Last Edit: November 17, 2015, 12:05:12 AM by Pondus »

Offline NVF

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Re: Avast wants to restart my PC
« Reply #3 on: November 13, 2015, 06:45:38 AM »
Thanks. But if I'm a free user and VPN doesn't apply to my Avast so why would I need to reboot? Turning it to off really isn't turning it off because it's not on, right?

Maybe it's a VPS thing but I've never seen this before so I doubt it.
« Last Edit: November 13, 2015, 06:51:23 AM by NVF »

Offline Eddy

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Re: Avast wants to restart my PC
« Reply #4 on: November 13, 2015, 07:10:22 AM »
There was a trial version of SecureLine.
It could be you are not using the latest avast version and/or that it is a leftover from a old(er) version.

Do you have any problems with the system ?

Offline NVF

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Re: Avast wants to restart my PC
« Reply #5 on: November 13, 2015, 07:30:18 AM »
No problems really. I upgraded to 11 through the GUI. Since the upgrade I've been disconnected from the internet three times in three nights which hasn't happened before so I thought 11 may be the problem but I called my ISP and now I'm not sure what's going on really because I don't think those techs know what's really going on.

Offline Rednose

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Re: Avast wants to restart my PC
« Reply #6 on: November 13, 2015, 01:10:26 PM »
Hi NVF :)

What Eddy says makes sense : Maybe you had activated the SecureLine trial ?
And maybe your "internet disconnection problems" were just connection problems with the Avast SecureLine VPN server during that trail.
As you don't ( continue to ) use SecureLine, you can remove it like this :

1) Start - Control Panel - Add/Remove Programs - Avast! - Change.
2) Change.
3) Uncheck SecureLine.
4) Continue.
5) Reboot.

Greetz, Red.


« Last Edit: November 13, 2015, 01:13:13 PM by Rednose »
OS: Win 10 / iOS 17 / Debian 12 / Tails 5
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Offline Eddy

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Re: Avast wants to restart my PC
« Reply #7 on: November 13, 2015, 02:39:37 PM »
The so called techs are only getting paid to pick up the phone and annoy you  ;D

Anyway, since you don't have problems with the system I would say don't worry about the reboot.
As I said, it is Windows and a reboot is sometimes needed.

Offline NVF

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Re: Avast wants to restart my PC
« Reply #8 on: November 13, 2015, 06:49:36 PM »
I don't see how I activated a free trial but I can't rule it absolutely out I suppose. If I have to I'll do a clean install and see if things look the same. Along those lines, should the free version of 11 have Secureline VPN in Gears -> Tools as on which I turned off yesterday? If not then something went wrong, no? Thanks.

Offline Rednose

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Re: Avast wants to restart my PC
« Reply #9 on: November 14, 2015, 12:12:00 AM »
Hi NVF :)

There is really no need to do a clean install.

Yes, also in Avast Free, SecureLine is offered in that Menu.
But it can only be activated by starting the free trail, or by a license you have payed for.
So I am sure you somehow started the free trial, and there is nothing to worry about.

Just follow the directions from my previous post :)

Greetz, Red.

OS: Win 10 / iOS 17 / Debian 12 / Tails 5
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VPN: NordVPN ( NordLynx ) with Threat Protection ( Lite )

Offline NVF

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Re: Avast wants to restart my PC
« Reply #10 on: November 14, 2015, 01:42:38 AM »
But it can only be activated by starting the free trail, or by a license you have payed for. So I am sure you somehow started the free trial, and there is nothing to worry about.

I don't think I did. I touched nothing until I saw the tray icon. When I looked at things the menu asked about a trial which I left alone. So I'm not sure what is really what but VPN is off in the gear -> tool menu which probably does nothing since I don't have it but we'll see.

Have to thank you for your attentiveness and replies. Really appreciate it.
« Last Edit: November 14, 2015, 06:45:26 AM by NVF »