Author Topic: running antivirus email password vs username password  (Read 2303 times)

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running antivirus email password vs username password
« on: November 17, 2015, 03:22:08 PM »
Hi - I ran a scan and have a few viruses.  It asked me if I wanted to delete them and came up with a box that had "Alicia P---" on top then I could tab to password.  That password is evidently not the same password as the password I use to log into to my Avast profile when I use my email address because I cannot remember it, therefor cannot delete those viruses.  Would it be the same as my Apple password?  Thanks!

Offline DavidR

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Re: running antivirus email password vs username password
« Reply #1 on: November 17, 2015, 04:54:59 PM »
It sounds like you have password protected the avast program settings ?
To stop people making changes to your avast settings.

If so and you try to make changes to that installation (and this may include actions after a scan) that would require you enter the avast program settings password.

You mention "Apple password" are you using the avast for Mac antivirus program ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security