Author Topic: Computer intermittently freezing  (Read 13601 times)

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Offline rpuglisi

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Re: Computer intermittently freezing
« Reply #30 on: October 14, 2015, 03:06:44 AM »
Yes that's exactly what I did and no freezes. Many thanks. So much for any help or support from Avast.

Offline bob3160

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Re: Computer intermittently freezing
« Reply #31 on: October 14, 2015, 01:39:31 PM »
I uninstalled 2233 and installed 2215 and turned off automatic update. Let's see. I'm not happy that Avast is doing nothing about it.

Only turn off Automatic Program Updates. You can leave the Definitions set to Auto Update.
The default is Ask when an update is available.
If it updates Automatically, it's because the default was changed. :)
When in doubt, the best settings for both performance and protection are the default settings.
Only make changes after you've researched how those changes effect your system and your protection.
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Offline TSquare

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Re: Computer intermittently freezing
« Reply #32 on: October 14, 2015, 08:08:20 PM »
I uninstalled 2233 and installed 2215 and turned off automatic update. Let's see. I'm not happy that Avast is doing nothing about it.

Only turn off Automatic Program Updates. You can leave the Definitions set to Auto Update.
Only make changes after you've researched how those changes effect your system and your protection.

Too bad that the Avast programmers don't know about this rule. We are still waiting for Avast to fix the changes they made after 2218 that effect our system in a very bad way.

Offline bob3160

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Re: Computer intermittently freezing
« Reply #33 on: October 14, 2015, 11:23:05 PM »
I uninstalled 2233 and installed 2215 and turned off automatic update. Let's see. I'm not happy that Avast is doing nothing about it.

Only turn off Automatic Program Updates. You can leave the Definitions set to Auto Update.
Only make changes after you've researched how those changes effect your system and your protection.

Too bad that the Avast programmers don't know about this rule. We are still waiting for Avast to fix the changes they made after 2218 that effect our system in a very bad way.
Unfortunately there are limits to Windows XP. I'm using Windows 10 and not having any problems.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline TSquare

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Re: Computer intermittently freezing
« Reply #34 on: October 15, 2015, 12:03:32 AM »
I uninstalled 2233 and installed 2215 and turned off automatic update. Let's see. I'm not happy that Avast is doing nothing about it.

Only turn off Automatic Program Updates. You can leave the Definitions set to Auto Update.
Only make changes after you've researched how those changes effect your system and your protection.

Too bad that the Avast programmers don't know about this rule. We are still waiting for Avast to fix the changes they made after 2218 that effect our system in a very bad way.
Unfortunately there are limits to Windows XP. I'm using Windows 10 and not having any problems.

So you are officially saying that Avast does not and will not work on XP and Vista and we should just move on to another OS or another AntiVirus.

Offline bob3160

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Re: Computer intermittently freezing
« Reply #35 on: October 15, 2015, 12:48:41 AM »
I don't speak for Avast. I'm a user of the product just like you.
It's a fact that there are certain things that XP is not capable of doing.
That's also the reason that Microsoft no longer supports it.

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Offline bender01

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Re: Computer intermittently freezing
« Reply #36 on: October 17, 2015, 06:08:17 PM »
Microsoft no longer supports it.
Not true, I still get an update like once per month. I got the last one a few days ago, it was the malware one and the Outlook one.

I would like to know: is it safe to keep the 2215 version or should I change antivirus?
« Last Edit: October 17, 2015, 06:11:11 PM by bender01 »

Offline bob3160

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Re: Computer intermittently freezing
« Reply #37 on: October 17, 2015, 06:26:10 PM »
Microsoft no longer supports it.
Not true, I still get an update like once per month. I got the last one a few days ago, it was the malware one and the Outlook one.

I would like to know: is it safe to keep the 2215 version or should I change antivirus?
The updates were not for XP but for the programs installed on your computer. (Defender and Office)
Nothing wrong with v2215 since that seems to work for you. The protection is updated the same as in the newer versions.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline doom2pro

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Re: Computer intermittently freezing
« Reply #38 on: November 14, 2015, 09:15:14 PM »
You can throw me into the Firefox/Vista/Avast pot... Except for me it happened right at the worst time, as my 1 year old daughter knocked laptop off couch, had to replace the hard drive and reinstall Vista...

Laptop is a HP/Compaq Presario CQ60-210US...

Here is the ridiculous path I took to finally realizing it was Avast....

After the fall the machine had several bad sectors (probably due to a head crash), and most of the data was recovered but the drive was toast... So when I ordered a new hard drive I also ordered a 4GB RAM kit, I figured I might as well upgrade from the 2GB kit that was in there.

So I get the new drive and RAM, install both, reinstall Vista 64-bit (ohh that was fun, I'll spare you the details) and everything is fine, I install all the applications I use, everything seems to be fine.

When I first encountered the hard locking I instantly worried that there had been hardware damage from the fall other than the hard drive, so I ordered a new motherboard, and a new screen since the old one had vertical lines in the middle due to wear (unrelated to the fall)...

The screen arrived first, worked perfectly fine, but I was still getting random hard locks, always when using Firefox on certain websites... I was starting to suspect the 4GB Ram kit I had ordered, as the hanging started right around the time I installed them (and the new drive).

I decided to swap for the old 2GB RAM kit, and I thought I found the issue, only for the system to hang unexpectedly again... Doh! At this point I am almost certain it's the motherboard and I had not received the new one yet, so I take out the old one and reflow the Southbridge chip which has known issues in these models... Put everything back together... Still locking up in firefox...

Finally the new motherboard arrives, I put it in, and.... Locks up in Firefox, so it wasn't the motherboard... Not long after ordering the Motherboard and just to be sure, I ordered a new Turion 64 X2 RM-74 which is cheap on Ebay these days and much faster than the QL-62 already in the laptop, and which allows me to use the new 4GB RAM kit at full 800Mhz speed, in addition to a 200Mhz faster clock on each core, all in the same 35Watt TDP.

New CPU arrives, and I am pretty certain the CPU is the problem, so I pop the new one in, boot her up and open Firefox... No hangs! I DID IT! *wait for it*... Go to Wunderground, check the weather and, DOH! She freezes up solider than a turd in February....

At this point I have changed EVERY major piece of hardware, new screen, new RAM, new Harddrive, new Motherboard, new CPU... NOW I am getting mad, it HAS to be Software at this point...

I reinstall EVERY DRIVER, do a chkdsk with surface scan, sfc /scannow, reinstall Java, Flash, Firefox... I test in IE, Safe Mode, no crashes, has to be Firefox... I try Firefox in it's own safemode, no dice, still locks up... The only thing left to do is test Firefox with Avast turned off...

SUCCESS! No more hanging, not after hours or days... It must be Avast, so I check for an Update, install the "New 2016 Avast", and re-enable all shields, so far so good!

Gee Thanks Avast, perfect timing with the buggy build... I replaced every single piece of hardware in my Laptop, and it was Avast the entire fkn time!




Offline Darkwolf

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Re: Computer intermittently freezing
« Reply #39 on: November 19, 2015, 02:28:39 PM »
Microsoft no longer supports it.
Not true, I still get an update like once per month. I got the last one a few days ago, it was the malware one and the Outlook one.

I would like to know: is it safe to keep the 2215 version or should I change antivirus?

I use XP Pro with no service packs and no automatic updates, A-V is Avast! 2218, Firewall is ZoneAlarm, A-M is SuperAntiSpyware. Since I built it I have never updated it from Microsoft, just kept the drivers updated from the manufacturers sites. Yes you can use 2215 or 2218, just stay away from 2225 or the newer versions. Set the VD database to update automatically, and the program updater to Manual Update.

Offline bob3160

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Re: Computer intermittently freezing
« Reply #40 on: November 19, 2015, 02:33:13 PM »
Microsoft no longer supports it.
Not true, I still get an update like once per month. I got the last one a few days ago, it was the malware one and the Outlook one.

I would like to know: is it safe to keep the 2215 version or should I change antivirus?

I use XP Pro with no service packs and no automatic updates, A-V is Avast! 2218, Firewall is ZoneAlarm, A-M is SuperAntiSpyware. Since I built it I have never updated it from Microsoft, just kept the drivers updated from the manufacturers sites. Yes you can use 2215 or 2218, just stay away from 2225 or the newer versions. Set the VD database to update automatically, and the program updater to Manual Update.
It may work for you but certainly isn't recommended for all.  :(
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Darkwolf

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Re: Computer intermittently freezing
« Reply #41 on: November 19, 2015, 02:42:53 PM »
Congrats on 55 years!

Offline bob3160

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Re: Computer intermittently freezing
« Reply #42 on: November 19, 2015, 03:12:02 PM »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq