Author Topic: Lost order number!  (Read 2682 times)

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Lost order number!
« on: November 22, 2015, 10:05:10 PM »
Hey!

I have just lost my order number and because of that i can't access to my auto renewal settings.

I tried to contact avast support, but to be able to contact them, i need to give my order number which i don't have anymore.

Any help what i should do?

Thanks

Offline Eddy

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Re: Lost order number!
« Reply #1 on: November 22, 2015, 10:07:34 PM »
Just use this form to submit a ticket :
https://support.avast.com/support/tickets/new?form=1

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Re: Lost order number!
« Reply #2 on: November 22, 2015, 10:12:13 PM »

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Re: Lost order number!
« Reply #3 on: November 30, 2015, 07:08:40 PM »
Ok little update!

I did submit ticket avast in 22.11 but to this day i still haven't received any response from them. Any advice?

Thanks

Offline Eddy

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Re: Lost order number!
« Reply #4 on: November 30, 2015, 07:13:08 PM »
Please mention your ticket number here and I will try to get someone from avast to have a look.