Avast Uninstall Problems

[REDACTED]

Hi,

I recently installed Avast Antivirus Free on a few computers, i later uninstalled it, because it were stopping programs working over the network, after it uninstalled, i restarted the computer, as i was prompted to. When it restarted it booted into Startup Repair, but it states that "Startup Repair cannot repair this computer automatically".

This is the Problem's Details
Problem signature:
Problem Event name : StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21199533
Problem Signature 05: AutoFailover
Problem Signature 06: 13
Problem Signature 07: CorruptFile
POS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Please can i get any assistance, i do not want to re-install Windows 7, because then i will have to set up the network again, is there any other way to clear this issue?

[Eddy]

If you haven't used the uninstall tool, please do so and see if solves the problem.

[REDACTED]

How? We can't boot into windows.

[Eddy]

The tool needs to run in safe mode.
If that isn't working either...
https://forum.avast.com/index.php?topic=53253.0
Scroll down to "If you cannot  Boot the computer" and follow the instructions.

[REDACTED]

Thanks, i will give it a go.

[REDACTED]

I created the boot cd, but while it is trying to load the Reatogo desktop, it give me a blue screen, i've tried it with 7 of the computers. I then restart the computer without the cd in, and it gives me the same error. What else can i try?

[Eddy]

Try it with Rufus
https://rufus.akeo.ie/

[REDACTED]

I will give it a go.

[REDACTED]

What must i load onto the flashdrive with Rufus?

[REDACTED]

Okay, so i used Rufus and i loaded the FRST.exe onto the flashdrive, i then rebooted the computer, which then booted into the FreeDOS kernel, i then typed in the command "FRST.exe" and pressed enter, it then said that "This program cannot be run in DOS mode".

What should i do now?

[Eddy]

You need to create a bootable usb stick with Rufes that boots Windows.

[REDACTED]

So if i create it so that it boots windows, won't i lose all the data on the computer?

[Eddy]

No, you need to create the usb stick so that a windows environment is loaded.

[REDACTED]

How would i do that?

[essexboy]

What version of windows do you have and is it 32 or 64 bit