Avast Premier is giving me many problem that i didnt have when i used Avast Free

[REDACTED]

I just bought a license of Avast Premier but is giving me many problems that I did not have when i used avast free in Windows 10, for example Windows Explorer crash every time or smoe programs like autocad dont run after i open it. The only solution I could think was uninstall it and return to avast free and it fix everything. What happened? I bought Avast Premier for solve problem not to give me more. Help me please. Sorry for the mistakes but English is not my mother language.

[bob3160]

It may be better if you post your problem in your own language.
You can find it here:
https://forum.avast.com/index.php?board=21.0

[schmidthouse]

I just bought a license of Avast Premier but is giving me many problems that I did not have when i used avast free in Windows 10, for example Windows Explorer crash every time or smoe programs like autocad dont run after i open it. The only solution I could think was uninstall it and return to avast free and it fix everything. What happened? I bought Avast Premier for solve problem not to give me more. Help me please. Sorry for the mistakes but English is not my mother language.

No worries.
You could/should do a 'Clean Install' of the latest version of Avast Premier.

Download 'and save to your desktop'  the Avast Uninstall  Utility here: https://www.avast.com/en-gb/uninstall-utility

Download to your Desktop your correct Avast version from here: https://forum.avast.com/index.php?topic=178580.0

Now disconnect from the Internet
Uninstall Avast via the Control Panel

1.Run the uninstall tool and accept the reboot to safe mode
2.Once complete reboot your system
3.Reinstall Avast

[REDACTED]

Thanks for the advice schmidthouse, I will prove it and you notice anything.

[schmidthouse]

You're welcome.
I hope that solves your problems

[REDACTED]

Hello  schmidthouse I tell you that worked, thanks for everything   

[schmidthouse]

You're welcome.