Author Topic: Cannot buy Mobile Premium License?!  (Read 2918 times)

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Offline galaxys4lost

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Cannot buy Mobile Premium License?!
« on: November 27, 2015, 11:12:38 PM »
Hello,

I set up Mobile Security and Anti-Theft on my phone and wanted to upgrade to premium through the my.avast.com Website.

Unfortunately if I click the Premium button an error is displayed:

Quote
Server Error
Error:
Product data for the product added to the shopping basket is not available. Please accept our apologies for this inconvenience.
Error Number:  CAT_000001

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On the Avast Shop there is also no Product for the mobile Premium License to buy..?!

I thought you could buy a voucher code to activate the premium license?

Buying through google play is not an option for me as the phone is for my daughter and I don't want to enter any payment details for google play.

How can I buy a voucher code please?!

Offline Eddy

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Re: Cannot buy Mobile Premium License?!
« Reply #1 on: November 27, 2015, 11:23:33 PM »
There is no need to buy it since the new version will be free.

Offline galaxys4lost

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Re: Cannot buy Mobile Premium License?!
« Reply #2 on: November 28, 2015, 12:06:39 AM »
with remote picture taking and audio recording?!

Offline Eddy

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Re: Cannot buy Mobile Premium License?!
« Reply #3 on: November 28, 2015, 07:45:05 AM »
It will have everything the premium version has now.

If you want/are up to it, you can test the beta :
https://blog.avast.com/tag/beta-test/

Offline galaxys4lost

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Re: Cannot buy Mobile Premium License?!
« Reply #4 on: November 29, 2015, 02:15:17 PM »
404 file not found when I click that link... =(

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But still - indipendent of the new version (when will that be released anyway?) - how can I currently buy an anti-theft premium license?

I already asked the "support" but they also keep giving me answers that I didnt ask for lol .. I just want to know how to buy a premium voucher code to enter in the current app to unlock premium features without going through google play?

I dont want advertisements on the phone to appear and tip off thieves etc. - I guess they will come as a notification? Or are they only "inside" the app?

Had asked the support already a hundred times but I kept getting bad answers so I hope that here someone can enlighten me please.

Offline Eddy

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Re: Cannot buy Mobile Premium License?!
« Reply #5 on: November 29, 2015, 03:01:05 PM »
Looks like avast is busy with the blogs.
None of the links to a page on the blog site is working a.t.m.
This link is working :
https://play.google.com/apps/testing/com.avast.android.mobilesecurity

How did you contacted support ?
« Last Edit: November 29, 2015, 03:06:13 PM by Eddy »

Offline galaxys4lost

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Re: Cannot buy Mobile Premium License?!
« Reply #6 on: November 29, 2015, 03:13:40 PM »
through the web form...

So there is no more premium license buyable? (still didnt receive an answer to that lol.. *cry*)

Offline galaxys4lost

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Re: Cannot buy Mobile Premium License?!
« Reply #7 on: November 29, 2015, 03:17:53 PM »
ahh by the way: I dont want to use the anti virus part - just the anti theft part.. and there you need the license to be able to use premium features like audio recording and oicture taking..

the link you sent leads to the anti virus not the anti theft. =(