Author Topic: virus definitions and program won't update  (Read 6341 times)

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virus definitions and program won't update
« on: November 28, 2015, 01:31:19 AM »
I got message to renew my free registration, tried to do it but after trying to retrieve information it stops
So filled out for, got key and updated registration that way and it worked
I then noticed that my desktop definitions and program were out of date so tried updating both. They start to update then get error message "Not enough storage is available to process this command".
I have plenty of room on my hard drive.
Running XP with all service packs and updates for XP are completely up to date.
AVAST
definition version is 150914-0 with release date of 9/14/15
program version 7.0.1506
evidently even tho I am on auto update it has been unable to update for awhile
I tried going into add/remove programs, change, repair, and it could not finish the process... said use full version (I think)
This is a diffenent laptop than in my previos post

Offline Be Secure

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Re: virus definitions and program won't update
« Reply #1 on: November 28, 2015, 05:32:25 AM »
Pls make a clean and fresh installation of avast! 2016 after uninstall the OLD version7 from:https://forum.avast.com/index.php?topic=178580.0
Hope this will help :)
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Offline Eddy

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« Last Edit: November 28, 2015, 10:40:09 AM by Eddy »

Offline Be Secure

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Re: virus definitions and program won't update
« Reply #3 on: November 28, 2015, 10:21:35 AM »
Quote
Katest avast version :
https://forum.avast.com/index.php?topic=179656.0
Hey Eddy.This is a Beta version and current version(Public)is:https://forum.avast.com/index.php?topic=178580.0 :)
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Offline Eddy

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Re: virus definitions and program won't update
« Reply #4 on: November 28, 2015, 10:41:12 AM »
Guess you didn't read the fixes that are in the beta when it comes to XP.

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Re: virus definitions and program won't update
« Reply #5 on: December 01, 2015, 01:29:42 AM »
Eddy and be secure

What is the final answer for correct version for XP?

thx

Offline Be Secure

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Re: virus definitions and program won't update
« Reply #6 on: December 01, 2015, 02:12:06 AM »
You can try Beta version or stable version,It is your choose :)Make a clean install.
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Offline DavidR

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Re: virus definitions and program won't update
« Reply #7 on: December 01, 2015, 05:16:50 PM »
<snip>
What is the final answer for correct version for XP?

thx

XP is still supported in 11.1.2241, the latest regular avast release, but you really need to be on XP SP3.

As you can see from my signature (below posts) I'm currently using avast 11.1.2244, a beta version in testing on this XP Pro SP3
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

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Re: virus definitions and program won't update
« Reply #8 on: December 02, 2015, 08:01:50 AM »
What is the final answer for correct version for XP?
Update to the latest version (2016.11.1.2245): https://forum.avast.com/index.php?topic=179855.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: virus definitions and program won't update
« Reply #9 on: December 02, 2015, 07:44:39 PM »
Essentially, I'm having problems with Avast Free actually blocking my internet connection. I had to disable Avast for the updates (program and definitions) to update. Rebooted and I still have to disable Avast to access the internet. Windows XP SP3. Avast program version 11.1.2245, definition version 151202-1.

Offline DavidR

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Re: virus definitions and program won't update
« Reply #10 on: December 02, 2015, 08:11:20 PM »
Since avast free doesn't have a firewall, it shouldn't be blocking, more likely option would be something blocking avast (the avastSvc.exe). You would need to make an exclusion in your firewall to allow avast access.

If you need further help over what is suggested, which I would say you need.  This should be in its own topic, as this one is unrelated to your issue (hijacking).

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security