Author Topic: license cancelled  (Read 2018 times)

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license cancelled
« on: December 06, 2015, 06:04:13 PM »
Hi all,

recently (last month) I ve bought after some time before 5 days to license end, my license was cancelled and money send back.
I would like to know why was it cancelled. PLease advise

Here is the message I received from AVAST:

We herein confirm, that refund of Avast SecureLine PC - 1 user, 1 month, Order No.12018895447 had been sucessfully processed.
Your payment will soon be returned back to your account.

Please note that as a result of your refund, your Avast SecureLine PC - 1 user, 1 month license had been disabled.
The only way to rectify this issue is to purchase another license key.

We strongly recommend that you obtain alternative protection as a matter of urgency
to protect your computer from current and future virus / malware threats.

Best regards,
AVAST Software s.r.o.
« Last Edit: January 13, 2018, 12:13:26 PM by Donmnwsiu21y34871i2 »

Offline schmidthouse

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Re: license cancelled
« Reply #1 on: December 06, 2015, 06:22:54 PM »
Contact Avast support: > Scroll down, Submit a Support Ticket and explain your issue in detail. :)
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