Author Topic: How did I get SecureLine?  (Read 18093 times)

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Offline schmidthouse

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Re: How did I get SecureLine?
« Reply #15 on: December 03, 2015, 02:32:45 AM »
Hi W :)

Yes I know from your 30 days trial period, but you had to activate it I presume ?
And I think it is the same for colby9494 : He has activated the trial or a "licencse".

Greetz, Red.

Yes, once the trial period ended, option was to purchase/activate Service Time.
1 month/ 1 year/ or more.
I ended up settling for 1 year for about $50
It's interesting to note that many are not aware of the Stand Alone Version not to mention, that many, someone/Avast who ever, provides direction to do a Clean Install or Repair of Avast to clear up an issue with Secureline isn't helping or giving appropriate direction if the user is using the Stand alone version and doesn't have Avast installed.
So just a bit of confusion I'm seeing from time to time. ;)
« Last Edit: December 03, 2015, 02:44:44 AM by schmidthouse »

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Re: How did I get SecureLine?
« Reply #16 on: December 03, 2015, 11:29:15 PM »
Hi W :)

Yes I know from your 30 days trial period, but you had to activate it I presume ?
And I think it is the same for colby9494 : He must have activated the trial or a "licencse".

Greetz, Red.
I may have, but I've been using it for months like I said. 35 days total time spent connected 82.4GB sent. Seems the trial would have ran out many months ago if it was a trial.. I don't know though seems like avast support would offer more help for a customer just trying to pay them -.--..

Offline schmidthouse

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Re: How did I get SecureLine?
« Reply #17 on: December 04, 2015, 12:25:39 AM »
Use it for a few more months and see if anything changes. 8)

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Re: How did I get SecureLine?
« Reply #18 on: December 04, 2015, 01:45:54 PM »
Like I said, my only problem is that maybe this is somehow a virus masquerading as secureline and really just sending all my data to some hacker.. Lol maybe I
m paranoid

Offline schmidthouse

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Re: How did I get SecureLine?
« Reply #19 on: December 04, 2015, 05:26:16 PM »
Like I said, my only problem is that maybe this is somehow a virus masquerading as secureline and really just sending all my data to some hacker.. Lol maybe I
m paranoid

I seriously doubt there is any infection/virus involved here, HOWEVER if you feel the need, you can have one of our Malware removal experts have a look see.
Follow all instructions and supply Logs.
https://forum.avast.com/index.php?topic=53253.0

Offline Rednose

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Re: How did I get SecureLine?
« Reply #20 on: December 05, 2015, 03:01:33 AM »
Like I said, my only problem is that maybe this is somehow a virus masquerading as secureline and really just sending all my data to some hacker.. Lol maybe I
m paranoid

No,

Like schmidthouse I think that is not possible.
If you don't have purchased a license, it is most likely a bug related to the trial period.
Or it is a illegal license.

Greetz, Red.
OS: Win 10 / iOS 17 / Debian 12 / Tails 5
Real Time: Avast Premium Security
On Demand: Malwarebytes
VPN: NordVPN ( NordLynx ) with Threat Protection ( Lite )

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Re: How did I get SecureLine?
« Reply #21 on: December 05, 2015, 10:20:29 AM »
Please tell me how to remove illegal licence and how it could have gotten in!

Offline schmidthouse

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Re: How did I get SecureLine?
« Reply #22 on: December 05, 2015, 05:15:34 PM »
Please tell me how to remove illegal licence and how it could have gotten in!

It's impossible for anyone to know 'what' you do, or 'how' you use your computer.

Offline Rednose

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Re: How did I get SecureLine?
« Reply #23 on: December 06, 2015, 03:04:11 AM »
Please tell me how to remove illegal licence and how it could have gotten in!

I don't say you are using an illegal license.
It could be bug, and you have posted about it here on the forum :)

Greetz, Red.
OS: Win 10 / iOS 17 / Debian 12 / Tails 5
Real Time: Avast Premium Security
On Demand: Malwarebytes
VPN: NordVPN ( NordLynx ) with Threat Protection ( Lite )

Offline Eddy

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Re: How did I get SecureLine?
« Reply #24 on: December 06, 2015, 11:20:53 AM »
This talk can go on for many more years, but why not simply ask avast about it ?
They can tell (or at least should be able to) if/when a license was issued, if there is a automatic renewal in place and such.

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Re: How did I get SecureLine?
« Reply #25 on: December 06, 2015, 01:36:04 PM »
That's what I thought I was doing here lol. Where do I contact them?

Offline Eddy

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Re: How did I get SecureLine?
« Reply #26 on: December 06, 2015, 01:37:20 PM »
Travel to Prague and visit their HQ ;D
or use the ticket system

Offline Asyn

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Re: How did I get SecureLine?
« Reply #27 on: December 06, 2015, 01:47:45 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline schmidthouse

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Re: How did I get SecureLine?
« Reply #28 on: December 06, 2015, 05:41:14 PM »
Where do I contact them?
Submit a ticket: https://support.avast.com/support/tickets/new

OR go outside, have a walk in the fresh air forget about it and move on, enjoy life.  ;)