Author Topic: Lost order number!  (Read 2237 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Lost order number!
« on: November 22, 2015, 10:05:10 PM »
Hey!

I have just lost my order number and because of that i can't access to my auto renewal settings.

I tried to contact avast support, but to be able to contact them, i need to give my order number which i don't have anymore.

Any help what i should do?

Thanks

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31210
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Lost order number!
« Reply #1 on: November 22, 2015, 10:07:34 PM »
Just use this form to submit a ticket :
https://support.avast.com/support/tickets/new?form=1

REDACTED

  • Guest
Re: Lost order number!
« Reply #2 on: November 22, 2015, 10:12:13 PM »

REDACTED

  • Guest
Re: Lost order number!
« Reply #3 on: November 30, 2015, 07:08:40 PM »
Ok little update!

I did submit ticket avast in 22.11 but to this day i still haven't received any response from them. Any advice?

Thanks

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31210
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Lost order number!
« Reply #4 on: November 30, 2015, 07:13:08 PM »
Please mention your ticket number here and I will try to get someone from avast to have a look.