I don't want a new version, I want the old one back. My notebook computer apparently auto-installed an update a few days ago in the middle of the night (as evidenced by a pop-up message that I found when I got to my computer the next morning). Since that day, I cannot get anything about my computer to work once it's booted up. The mousepad doesn't work, so I can't move my cursor. The arrows don't work, so I can't change lines. The Escape key doesn't work, so I can't access the start-up menu on reboot. I have to do a hard shutdown with the on/off button. When attempting to reboot, it comes up and asks about starting Windows normally or in a safe mode, but the arrows don't work, so I can't choose safe mode. So it starts in normal mode and does nothing once there. I have to press and hold the on/off button to get it off again. I waited a couple of days before trying to reboot again today, but it's the same ol' same ol. I was working on this computer on New Year's Eve, and it was perfectly fine. After whatever was updated, no dice.
HELP PLEASE!!