Author Topic: "you've enjoyed Avast for a year!"... I have?  (Read 3939 times)

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"you've enjoyed Avast for a year!"... I have?
« on: December 02, 2015, 06:50:00 AM »
So I got the pop up message saying that I've enjoyed Avast for a year. I installed Avast in June of this year. I know it was June because my sister and her husband came to visit the baby I had recently gave birth to, and also to reformat my computer.
So, how can Avast be older than my child when Avast was installed AFTER my child's birth?

Offline Asyn

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #1 on: December 02, 2015, 08:08:47 AM »
Could you post a screenshot..!?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #2 on: December 02, 2015, 10:59:31 AM »
Was avast on the system before you decided to format it and install everything again ?

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #3 on: December 03, 2015, 02:47:26 AM »
Could you post a screenshot..!?
It doesn't seem to pop up everyday or when I just put my computer to sleep mode, so at the moment I cannot provide a screenshot but I will do so once it happens again.

Was avast on the system before you decided to format it and install everything again ?
No, we were using a different antivirus program before.

Offline DavidR

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #4 on: December 03, 2015, 04:35:13 PM »
If you happen to have missed it, try this - right click on the avast tray icon and select 'Show last popup message.'

If you haven't had another popup since that one or have rebooted the option will be greyed out as it is in the attached image.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #5 on: December 04, 2015, 01:54:39 AM »
If you happen to have missed it, try this - right click on the avast tray icon and select 'Show last popup message.'

If you haven't had another popup since that one or have rebooted the option will be greyed out as it is in the attached image.
this is the screenshot of the most recent message. Thanks for the tip on how to bring up the pop up again.

Offline Asyn

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #6 on: December 04, 2015, 05:52:41 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #7 on: December 04, 2015, 03:07:07 PM »
If you happen to have missed it, try this - right click on the avast tray icon and select 'Show last popup message.'

If you haven't had another popup since that one or have rebooted the option will be greyed out as it is in the attached image.
this is the screenshot of the most recent message. Thanks for the tip on how to bring up the pop up again.

You're welcome.

Strange that has a problem with date, as the main issue can be your system time/dat being correct, but your image shows it appears to be correct.

Try an avast Repair, Control Panel > Programs and Features > Avast Antivirus > Change - From the new window select Repair and OK your way out, reboot. This has resolved issues with dates being out of sync.

Obviously if that doesn't work re-registering as suggested by Asyn isn't much hassle. Probably quicker than the Repair.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Eddy

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #8 on: December 04, 2015, 03:40:35 PM »
I can only think of a few possible causes.

- avast was licensed about a year ago
- a flaw in the license processing

I would simply get a new license and see if that is working/solving things.
If not, a repair.
If that fails, a really clean installation.

Offline bob3160

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Re: "you've enjoyed Avast for a year!"... I have?
« Reply #9 on: December 04, 2015, 03:46:59 PM »
Sorry, but it's the Free version.
Simply re-register it's the fastest fix. :)
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