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Author Topic: Lost ability to lock apps  (Read 1909 times)

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Lost ability to lock apps
« on: December 01, 2015, 02:16:48 PM »
Hi there,

I recently applied an avast update for my samsung tab 4 and now my apps cannot be locked . When i try and lock them i get the message that i need special permissions and then i get sent to the android settings. I have no idea how to set any "special permissions". Does anyone have idea how to set them?

Thanks

Ed
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Offline Ondra Cermak

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  • Avast team
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Re: Lost ability to lock apps
« Reply #1 on: December 02, 2015, 10:13:02 AM »
Hi Eddie,

you're probably talking about the App Usage permission. On some Samsung tabs the Settings open incorrect page, so you'll have to navigate there yourself. Just go to System settings / Security / Apps with usage access (on the bottom) and allow Avast Mobile Security there. I hope at least the location stayed the same on Samsung...

Onra
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Re: Lost ability to lock apps
« Reply #2 on: December 04, 2015, 10:40:23 AM »
Yes that did it!l

Thank you very much  :)
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