-My Avast anti-virus is acting as if it's been infected.
-My toolbar icon shows orange avast with Red X.
-When I try to log into my account from the Avast User Interface, it allows me to log in, then takes a few minutes to load. I see my account in the background, showing my license is up to date; however, message displays "Your Device Has Been Disconnected from Your Account, Please Sign in Again"
- I cannot access the Internet even though I am connected to wifi
- Someone downloaded "iFunbox"
-So far this is the only program that I can't uninstall or delete from my hard drive
-When I try to delete it it say "cannot delete because a related file is open" however nothing is open
-I've already seen the posts "Add this Device to Your Account" this isn't that
-Under Settings, when I choose "Update", error message shows "Avast Service Is Not Running."
- When I click on overview it shows the green header saying "You are protected" but it also shows "Sign in" as if my account isn't actually protected.
- I click on "sign in" and it does the whole process over again with the "device not connected"
-Went to "Settings", then Update. Virus Definitions show up to date
-"Program" showed new release. Clicked update. Gets to step 2 and it stops updating
- Avast icon in taskbar goes back and forth from working to disabled
-Under My Control Panel > System & Security > Action Center I have an alert for "Anti-virus Protection (Important) avast! Antivirus reports that it is turned off.
-Gives me option to "Turn on Now"
-When I Select it I get pop up "Do You Want to Run This Program? You Should ONly Run Programs from Publishers You Trust"
-Shows Publisher as: AVAST Software a.s.
-Program C:\Program Files\AVAST Software\Avast\VisthAux.exe
-I choose Yes, I trust this publisher and want to run this program
-Nothing happens, computer is still slow, I still can't access the Internet.
Please Help! I feel it's this "iFunbox" doing this and keeping Avast from running so it can continue to do whatever it is trying to do un-noticed in the background
-I purchased this upgrade from the free version in June so I really need it
-I cannot access the Internet on my laptop. I'm submitting this from my phone so I don't know how I would attach files
Laptop is a Dell Inspiron N5010
Thank you!
