Author Topic: Can not retrieve Yahoo Mail after update.  (Read 2268 times)

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Offline Dennis46

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Can not retrieve Yahoo Mail after update.
« on: December 14, 2015, 07:58:36 PM »
Hello,

After my Avast updated from 11.3 to 11.4, I can no long retrieve email from my Yahoo Email Account.  I using a iMac with El Capitan OSX 10.11.2  and Mozilla Thunderbird as my email program.  If I turn off Mail Shield, I can retrieve my email.  When it's turn on, It logs me into yahoo mail, but won't down load my emails.  At the bottom left of Thunderbird (log in message area) I get the message "connected to pop.mail.yahoo.com", but nothing happens. Just stays there.  Turning off mail shield it connects, download and logs off.  Any ideas how to over come this?  I really would like to have my mail shield turn on.

Thanks,

Dennis

Offline tumic

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Re: Can not retrieve Yahoo Mail after update.
« Reply #1 on: December 18, 2015, 02:45:00 PM »
Hi,
I'm sorry, but we can not reproduce the issue, my Thunderbird (38.4.0 - the latest version)
works fine with a POP3 account on pop.mail.yahoo.com. What server settings do you use for
the account? With the default "SSL/TLS" connection security and "normal password" authentication
method it works fine for me.

Are there any related log messages in the system log file (/var/log/system.log)?