DONT INSTALL AVAST IN WINDOWS 10

[REDACTED]

I took my time posting this because I almost put money in it. This is just a warning shot, if you still like to use avast its ok, not my problem. I did all the other things posted here, like unistall kasperky correctly (with their own unistall) and made a clean install of avast.
I am not a computer expert, but I know a few things.
This problem just looks like its just a compatibility problem rather than a "serius" problem, but for me thats enought to just dont buy the product.
Soooo good luck everyone.
I'm out

[CraigB]

Avast works perfectly fine with Win10, possibly there is a compatibility problem With Win10 and your system or another security program which interferes with Avast functioning correctly, only way to know for sure would be to run off some logs to view what is happening on that system.

[REDACTED]

I phoned support and was told that phone support could not deal with my problem but that I could write to technical support and get a response within 24 hours.  That was several days ago.  I have received no reply and when I try to follow the link offered me several days ago get also nowhere (https://support.avast.com/helpdesk/tickets/69692).  I am frustrated and will continue to look for venues to seek help.  A description of my technical problem follows.
I bought a used computer on which was installed Avast and Windows 7.  I uninstalled Avast by downloading the uninstall program from the Avast web site.  I upgraded to Windows 10.  Now I get a pop-up window approximately every hour announcing an Avast utility that wants me to upgrade Avast for Windows 10.   Did your uninstall utility leave some registry with Avast information on it that leads Windows 10 to allow this Avast pop up window.  How please can I remove the registry information your uninstall left behind, or if the registry diagnosis is wrong, then how else might I stop this pop-up?  While Windows 10 is complicit in the problem, Avast evidently left information on my computer after the uninstall such that Windows believes I want Avast.   While your product is highly recommended, I don’t want it on my computer, and might you please help me stop the pop-up windows telling me to update Avast.
(I tried to find a topic on uninstall or popup that was active or to create a new topic but was unsuccessful.  I have a Ph.D. in computer science and have been a professor of computer science for 40 years)

[Eddy]

royrada,

please start your own thread.

[Pondus]

(I tried to find a topic on uninstall or popup that was active or to create a new topic but was unsuccessful. I have a Ph.D. in computer science and have been a professor of computer science for 40 years)

Then solving this should be kids stuff for you, we are just self learned normal users