Author Topic: Firewall turned off by upgrade to Windows 8.1  (Read 2201 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Firewall turned off by upgrade to Windows 8.1
« on: December 17, 2015, 04:41:25 PM »
A pox on Microsoft!  My wife has just done the upgrade from Windows 8 to 8.1, and that process seems to have sabotaged our Avast firewall.  This is Avast Premier 2015, which AFAIK is up to date.  Both Windows Defender and Windows Firewall are OFF.

When we click on the Avast button, it tells us that Avast firewall is turned off.  Nothing happens when I click on "turn on" until I click it a second time, when eventually the user account control warning box "do you want to allow this program to make changes to this computer?" appears in respect of Avast Virus Scanner.  Clicking on "YES" eventually results in a box coming up saying "Unable To Start Firewall".

Any ideas how we solve this problem please guys?

Offline CraigB

  • Avast Überevangelist
  • Serious Graphoman
  • *****
  • Posts: 11239
  • No support PM's thanks
Re: Firewall turned off by upgrade to Windows 8.1
« Reply #1 on: December 17, 2015, 04:55:44 PM »
Try a repair of Avast then reboot the system.

Why upgrade to Win8.1 when you could have upgraded to Win10 https://www.microsoft.com/en-us/software-download/windows10

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Firewall turned off by upgrade to Windows 8.1
« Reply #2 on: December 17, 2015, 05:38:46 PM »

REDACTED

  • Guest
Re: Firewall turned off by upgrade to Windows 8.1
« Reply #3 on: December 17, 2015, 06:54:37 PM »
Try a repair of Avast then reboot the system.

Alas, no option to repair!

Why upgrade to Win8.1 when you could have upgraded to Win10

I have no idea why my wife decided to do the upgrade to 8.1, but neither of us is keen to tangle with W10 until it's been out a while longer.

Update to the latest version:
https://forum.avast.com/index.php?topic=179855.0

Woo hoo!  That did the business  :)

Thank you for your help, gentlemen.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Firewall turned off by upgrade to Windows 8.1
« Reply #4 on: December 17, 2015, 06:58:31 PM »
You're welcome