Author Topic: How to get free license email?  (Read 2274 times)

0 Members and 1 Guest are viewing this topic.

Offline dangoodell

  • Newbie
  • *
  • Posts: 2
How to get free license email?
« on: December 17, 2015, 08:27:11 AM »
In the past I have used the link https://www.avast.com/registration-free-antivirus.php to reregister my older Avast Free version, and previously had no trouble getting a license key emailed to me. But I'm not having any success with that link anymore. Is emailing a key no longer operational?

Using the link results in a "registration successful" webpage and a message that I should receive the email within 30 minutes. I've been trying and retrying for two days, and nothing ever shows up in my email nor in my junkmail folder. I've tried registering with my email (via hotmail), my wife's email (via our isp) and my son's email (via gmail), but even though in every case it says registration is successful nothing ever comes through to any of the email accts, nor the junkmail folders of any of the accts.

I understand Avast 2016 has an online registration built in, but frankly I don't like that version and prefer to continue getting a registration key by email. Is that no longer an option?


Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76012
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: How to get free license email?
« Reply #1 on: December 17, 2015, 09:35:23 AM »
Probably a server issue, try again later/tomorrow.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31072
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: How to get free license email?
« Reply #2 on: December 17, 2015, 01:08:30 PM »
There are indeed problems.
The site itself is working, but no license is send to people.

avast seems to be busy with moving into a new building at the moment.
It could be that has something to do with it.

Offline dangoodell

  • Newbie
  • *
  • Posts: 2
Re: How to get free license email?
« Reply #3 on: December 18, 2015, 11:02:20 PM »
Thanks for the confirmation.

I waited a day and tried it again today. Everything is working fine again.


Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76012
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: How to get free license email?
« Reply #4 on: December 19, 2015, 06:17:21 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0