Author Topic: Need a refund on Avast Cleanup  (Read 4611 times)

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Need a refund on Avast Cleanup
« on: December 22, 2015, 10:22:18 AM »
I bought a product a few days ago through the antivirus, and I'd like a refund. However, I have deleted the email that held my order number, making me incapable of raising a ticket. Because of this I'm asking for help here, as Customer service over the phone will undoubtedly be like talking to a brick wall.

Offline Asyn

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Re: Need a refund on Avast Cleanup
« Reply #1 on: December 22, 2015, 10:23:36 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

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Re: Need a refund on Avast Cleanup
« Reply #2 on: December 22, 2015, 10:29:40 AM »
I can't submit one. I have to have the order ID or it doesn't let it go through.

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Re: Need a refund on Avast Cleanup
« Reply #3 on: December 22, 2015, 10:34:12 AM »
Enter N/A or --- or 000 or similar.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Need a refund on Avast Cleanup
« Reply #4 on: December 22, 2015, 10:55:26 AM »
It seems it will only accept a valid Order ID.

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Re: Need a refund on Avast Cleanup
« Reply #5 on: December 22, 2015, 10:57:54 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

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Re: Need a refund on Avast Cleanup
« Reply #6 on: December 22, 2015, 11:21:17 AM »
Thank you both for the help.

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Re: Need a refund on Avast Cleanup
« Reply #7 on: December 22, 2015, 11:23:37 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0