Author Topic: Need a refund on Avast Cleanup  (Read 4267 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Need a refund on Avast Cleanup
« on: December 22, 2015, 10:22:18 AM »
I bought a product a few days ago through the antivirus, and I'd like a refund. However, I have deleted the email that held my order number, making me incapable of raising a ticket. Because of this I'm asking for help here, as Customer service over the phone will undoubtedly be like talking to a brick wall.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76115
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Need a refund on Avast Cleanup
« Reply #1 on: December 22, 2015, 10:23:36 AM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Need a refund on Avast Cleanup
« Reply #2 on: December 22, 2015, 10:29:40 AM »
I can't submit one. I have to have the order ID or it doesn't let it go through.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76115
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Need a refund on Avast Cleanup
« Reply #3 on: December 22, 2015, 10:34:12 AM »
Enter N/A or --- or 000 or similar.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Need a refund on Avast Cleanup
« Reply #4 on: December 22, 2015, 10:55:26 AM »
It seems it will only accept a valid Order ID.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76115
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Need a refund on Avast Cleanup
« Reply #5 on: December 22, 2015, 10:57:54 AM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Need a refund on Avast Cleanup
« Reply #6 on: December 22, 2015, 11:21:17 AM »
Thank you both for the help.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76115
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Need a refund on Avast Cleanup
« Reply #7 on: December 22, 2015, 11:23:37 AM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0