Author Topic: Avast install breaks windows 7  (Read 11137 times)

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Offline catman2112

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Re: Avast install breaks windows 7
« Reply #15 on: January 06, 2016, 05:35:08 PM »
Fixlog attached...although I am unsure as to what the System REstore may have affected here...

Offline essexboy

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Re: Avast install breaks windows 7
« Reply #16 on: January 06, 2016, 06:44:25 PM »
OK if you can now try Avastclear that should remove the remnants

Offline catman2112

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Re: Avast install breaks windows 7
« Reply #17 on: January 06, 2016, 06:55:23 PM »
AvastClear Still hangs....in either regular or safe mode.

Offline catman2112

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Re: Avast install breaks windows 7
« Reply #18 on: January 06, 2016, 07:26:59 PM »
Is there a list of entries somewhere that I can pull out of the registry? I have no problem doing that if it means I can use this computer again...the previous FRST Fix hung the computer at the CTRL-ALT-DEL screen - is there something in the text file posted here that I can take out that would prevent this from locking up?

Offline essexboy

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Re: Avast install breaks windows 7
« Reply #19 on: January 06, 2016, 07:28:47 PM »
What do you mean the control alt del screen

Offline surfcity

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Re: Avast install breaks windows 7
« Reply #20 on: January 06, 2016, 08:11:35 PM »
Tried it twice now....Avastclear window pops up, get the nice circle animation....and it just hangs...hard drive doesn't do squat.  Machine works just fine without Avast running..

My computer does NOTHING except start now following the last Avast update, which apparently installed itself. Nothing else works about it. Not the cursor, not the arrows, not Escape, not Ctrl-Al-Del, nothing. I can't start it in any other mode, because none of the keys work (except the on/off button). It's nothing more than a very expensive paperweight at this moment. I have no idea how to fix it.

Offline catman2112

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Re: Avast install breaks windows 7
« Reply #21 on: January 06, 2016, 08:14:15 PM »
@Essexboy -  the computer would boot - and prompt me to hit CTRL+ALT+DEL to login...except hitting CTRL+ALT+DEL did nothing....no login screen...nada...not even in safe mode.

It works NOW after I did the system restore (to 2 days ago)

Offline essexboy

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Re: Avast install breaks windows 7
« Reply #22 on: January 06, 2016, 08:23:48 PM »
OK so it is set to log in individual users rather than just go straight in

You could use revo uninstaller to try and remove Avast

Offline surfcity

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Re: Avast install breaks windows 7
« Reply #23 on: January 06, 2016, 09:34:42 PM »
How are you people doing anything? I can't get any part of my notebook computer to work at all since this happened. It turns on, boots up (but won't let me boot into safe mode because I can't move the arrows to switch from normal boot-up), and then just sits there until the screen goes black and I have to do a hard shut-down. I would love to do a system restore to the morning of 1/1, but I can't get into that part of the computer (or any part of the computer for that matter) since this happened. I don't know what to do. :(

Offline catman2112

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Re: Avast install breaks windows 7
« Reply #24 on: January 06, 2016, 09:36:27 PM »
Trying REvo uninstall  - never used this one before...but it seems to want to use the default uninstaller to begin with, which of course hangs anyway.  Tried the "Forced Uninstall" as well - giving that some time to do some magic, but the HDD seems to just be pulsing every second and nothing is actually happening..

More to come

Offline Eddy

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Re: Avast install breaks windows 7
« Reply #25 on: January 06, 2016, 09:39:34 PM »
Surfcity,

you need to start your own thread.

Offline catman2112

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Re: Avast install breaks windows 7
« Reply #26 on: January 06, 2016, 10:24:50 PM »
Revo has been trying to do the uninstall for about 90 minutes now...and nothing.....any suggestion?

I woudl have no problem manually removing registry entries if I knew what they were....

Offline catman2112

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Re: Avast install breaks windows 7
« Reply #27 on: January 06, 2016, 11:37:54 PM »
Yeah Revo Hung too....I can get back in to the machine...but can't get rid of Avast or reinstall...

Offline Eddy

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Re: Avast install breaks windows 7
« Reply #28 on: January 06, 2016, 11:42:22 PM »
I see the conduit infection and several policy restrictions that at least look suspicious.

Offline catman2112

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Re: Avast install breaks windows 7
« Reply #29 on: January 06, 2016, 11:47:46 PM »
Ran Housecall and HijackThis to remove what I could...Housecalle found 2 things, and HijackThis found a bunch of stuff, as it normally does...some of which weren't issues so I didn't delete them.  I'm going to run FRST again and post the results after the Hijackthis removals...