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Author Topic: How can I contact Avast?  (Read 1990 times)

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How can I contact Avast?
« on: January 06, 2016, 12:56:58 PM »
I just purchased a licence for protection of my computer. By mistake my e-mail address was wrong. Now I can´t get my licence which I paid for, and I cant use the contact forms that Avast have to explain my problem, because you must fill in the Order ID - and I didn´t receive any because my e-mail address was wrong.
How can I contact Avast without using the ready made contact forms that Avast provides?
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Offline Eddy

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Re: How can I contact Avast?
« Reply #1 on: January 06, 2016, 12:58:47 PM »
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Offline moroni

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Re: How can I contact Avast?
« Reply #2 on: January 06, 2016, 01:00:44 PM »
Hi agneta.landegren,

I fixed your email address and resent to the correct one the order confirmation email, including the activation code.

By the way, you purchased a license to Avast Cleanup. Was that the product you wanted to buy? You mention that you purchased protection for your computer, but Cleanup is for a different purpose.
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Offline Eddy

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Re: How can I contact Avast?
« Reply #3 on: January 06, 2016, 01:04:38 PM »
4 minutes after posting and the wrong email has been corrected.
This could be a new record  ;D

Keep up the good work moroni.
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