Author Topic: REFUND  (Read 2472 times)

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REFUND
« on: December 07, 2015, 09:47:41 PM »
your company is very difficult to deal with.  #15761164400.  Please refund!  Didn't request this product.

Offline Eddy

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Re: REFUND
« Reply #1 on: December 07, 2015, 09:50:53 PM »
It is not difficult at all to contact avast and ask something.
https://support.avast.com/support/home

For billing issues/questions, you need to submit a ticket.

Offline DavidR

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Re: REFUND
« Reply #2 on: December 07, 2015, 10:05:41 PM »
your company is very difficult to deal with.  #15761164400.  Please refund!  Didn't request this product.

First I'm an avast user not an employee, so I can't speak for avast.

At some point you must have, otherwise how would they get your payment details ?

Did you sign up to the trial version which would require your payment details, payment would be taken on completion of the trial period or you would have to terminate the the order/payment instruction.

If you had an avast paid version previously, with an auto renewal subscription that would kick in at renewal time.
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Re: REFUND
« Reply #3 on: January 07, 2016, 04:58:47 AM »
still waiting to hear from anybody. 

Offline schmidthouse

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Re: REFUND
« Reply #4 on: January 07, 2016, 05:07:47 AM »
still waiting to hear from anybody.

Did you submit a 'Support Ticket' and request a Refund??
« Last Edit: January 07, 2016, 05:09:22 AM by schmidthouse »

Offline moroni

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Re: REFUND
« Reply #5 on: January 07, 2016, 07:47:52 AM »
still waiting to hear from anybody.

Hi janicechristiansen,

Your refund was issued two days ago. Please check your Spam folder.