Author Topic: Problem with Avast Mobile v5 and Account  (Read 2194 times)

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Problem with Avast Mobile v5 and Account
« on: January 12, 2016, 01:59:28 PM »
In a new phone I installed Avast Avast Mobile Security and Anti-Theft. I found the following problems:

- My Avast account does not recognize the new phone with both installed applications, showing two identical phones, each with an application: one with Mobile Security and saying that lacks Anti-Theft, and other with Anti-Theft and saying that lacks Mobile Security. How can I unify them?

- I have a premium license, but Anti-Theft does not recognize it and does not allow to activate photo with the front camera function. I am aware that premium licenses no longer be renewed and Avast becomes free, but Anti-Theft in its latest version still requires premium. So, the license must be enabled to have all the functions or not?

Offline Eddy

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Re: Problem with Avast Mobile v5 and Account
« Reply #1 on: January 12, 2016, 02:13:42 PM »
The problem is known and avast is already working on it.

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Re: Problem with Avast Mobile v5 and Account
« Reply #2 on: January 12, 2016, 02:45:36 PM »
Thanks, Eddy.

The problem is known and avast is already working on it.
The first one? The second one? Both?