Author Topic: new customeri h  (Read 1867 times)

0 Members and 1 Guest are viewing this topic.


  • Guest
new customeri h
« on: January 19, 2016, 02:00:20 AM »
i have sent two emails trying to get a answer. i have 3 units i need protection for. i tried yours  the free trial then paid  30 dollars for a upgrade an cleaning. my computer now is worse off than before. i dont understand why someone hasnt got back to me. if this is what i have to deal with i want a refund an want use your service. i think this could be worked out if someone would contact me. either by email or phone   423 290 5518. ty

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31078
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: new customeri h
« Reply #1 on: January 19, 2016, 08:29:10 AM »
This forum is about the website.

avast is trying to handle tickets within 10 business days.
Each time you submit a new ticket/change a existing one, you will be put back to the bottom of the stack. (FiFo)
Just have patience.