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Author Topic: Password manager - passwords not displaying  (Read 2802 times)

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Password manager - passwords not displaying
« on: December 15, 2015, 05:09:03 AM »
Hi,

I am using the built in password manager within premier's console but i am not able to see the passwords, I am just seeing the endless loading. Every other tool displays correctly within the interface. Any ideas?
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Re: Password manager - passwords not displaying
« Reply #1 on: January 19, 2016, 09:42:48 PM »
I'm having the exact same problem.  After over four hours on the phone and three different technicians they instructed me to submit a ticket for help. 
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Offline bob3160

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Re: Password manager - passwords not displaying
« Reply #2 on: January 19, 2016, 10:12:54 PM »
Quote from: asch on January 19, 2016, 09:42:48 PM
I'm having the exact same problem.  After over four hours on the phone and three different technicians they instructed me to submit a ticket for help.
http://support.avast.com/support/tickets/new
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Re: Password manager - passwords not displaying
« Reply #3 on: January 20, 2016, 06:07:57 AM »
Thank you, but I've already submitted a ticket and have yet to hear back.
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Offline bob3160

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Re: Password manager - passwords not displaying
« Reply #4 on: January 20, 2016, 06:23:34 PM »
Quote from: asch on January 20, 2016, 06:07:57 AM
Thank you, but I've already submitted a ticket and have yet to hear back.
How long ago ???
Remember, resubmitting or a new submission starts the process all over again.
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Offline schmidthouse

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Re: Password manager - passwords not displaying
« Reply #5 on: January 20, 2016, 06:52:28 PM »
Quote from: asch on January 19, 2016, 09:42:48 PM
I'm having the exact same problem.  After over four hours on the phone and three different technicians they instructed me to submit a ticket for help.

Hi
Did the Techs suggest a "Repair" of your Avast Installation? It's possible that a Repair may straighten the issue out. :)
REPAIR and RESET Avast Installation

https://www.avast.com/faq.php?article=AVKB204
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Re: Password manager - passwords not displaying
« Reply #6 on: January 22, 2016, 11:05:28 AM »
I submit ticket for same problem. I have about 150 username/password and it take a very long time to load. When I try to get into there and update info or remove some outdated info, it take long time to load again for each. Its impossible. So I look for EXPORT option as in any other reputable program, no export feature. I cannot export list of usernames/passwords into a CSV file for example, to put in safe place for in case my POS windows crashes. Why not make export available? Import is available. Don't keep info hostage, it is user-owned info.
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