Author Topic: 9 detections  (Read 6827 times)

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hgc.dijkhuis@gmail.com

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9 detections
« on: January 26, 2016, 09:42:27 PM »
found by HerdProtect.
icclibdll_x64.dll
ffmpegsumo.dll
bubble_compiled.js
popus.js
locales.js
index.js
comctl32.dll [ van MS]
common.js
gdiplus.dll [van MS] Note at 2 different locations found.

OS Windows 8.1

How to proceed further. Thanks for help and advice!

Best regards, Herman


Offline Pondus

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Re: 9 detections
« Reply #1 on: January 26, 2016, 09:45:57 PM »
i assume you mean avast detect?
what does avast say ... malware name given
what is the location of those files ... full file path, or maybe a screenshot that will show


Offline Pondus

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Re: 9 detections
« Reply #2 on: January 26, 2016, 09:47:30 PM »
for assistanse

follow instructions here  https://forum.avast.com/index.php?topic=53253.0
we need Malwarebytes and Farbar Recovery Scan Tool logs, attach the logs, 3 logs total

see below the box you write in ... Attachments and other options

a malware expert will then assist you when online



hgc.dijkhuis@gmail.com

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Re: 9 detections
« Reply #3 on: January 26, 2016, 10:56:37 PM »
Thanks Pondus for your reply.
Smart scan by Avast detected outdated software programs.
MBAM scan nothing detected.
How to make a screen shot from HerdProtect scan results?

Best regards, Herman

Offline Eddy

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Re: 9 detections
« Reply #4 on: January 26, 2016, 10:57:54 PM »
We do not ask for a screenshot, but for the log files.

hgc.dijkhuis@gmail.com

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Re: 9 detections
« Reply #5 on: January 27, 2016, 10:56:04 AM »
Hi Eddy, please find enclosed the log attachments.

Best regards, Herman

Offline essexboy

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Re: 9 detections
« Reply #6 on: January 27, 2016, 03:28:24 PM »
What are the file names/locations  as I can see nothing untoward

CAUTION :  This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:
 
Quote
CreateRestorePoint:
2014-02-15 16:22 - 2014-02-15 16:22 - 0000037 ___SH () C:\Users\Gebruiker\AppData\Local\70149b02515b3bb20dd492.47983420
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers

 
Save this as fixlist.txt, in the same location as FRST.exe

Run FRST and press Fix
On completion a log will be generated please post that

hgc.dijkhuis@gmail.com

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Re: 9 detections
« Reply #7 on: January 27, 2016, 04:20:52 PM »
Hi essexboy. thanks for your reply.
Q1] Where can I open notepad {path}
Q2] I have removed FRST64 from my pc. Do I have to reinstall and run it again.
Logs are saved in a folder on my desktop.

Best, Herman

Offline Pondus

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Re: 9 detections
« Reply #8 on: January 27, 2016, 04:35:27 PM »
Q1] Where can I open notepad {path} 
down in left corner of your computer screen is a magnifying glass, click it .. write notepad ... click the icon when you see it (works on Win10)

Q2] I have removed FRST64 from my pc. Do I have to reinstall and run it again.
you cant run the fix unless you have FRST

« Last Edit: January 27, 2016, 09:06:39 PM by Pondus »

hgc.dijkhuis@gmail.com

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Re: 9 detections
« Reply #9 on: January 27, 2016, 07:46:40 PM »
Thanks for your reply.
Q1 I got W8.1, is notepad standard aboard? Download as app maybe?
Q2 I got to download FRST, right? Not need to run?

I do look forward hearing from you, thanks in advance.

Kind regards, Herman


Offline essexboy

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Re: 9 detections
« Reply #10 on: January 27, 2016, 08:00:53 PM »
Notepad is standard for all versions of windows, and you will need FRST on the desktop to run the fix

Offline Pondus

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Re: 9 detections
« Reply #11 on: January 27, 2016, 08:55:15 PM »
Windows 8.1 - Two ways to open Notepad  https://www.youtube.com/watch?v=cxEXFhKRx2I


hgc.dijkhuis@gmail.com

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Re: 9 detections
« Reply #12 on: January 28, 2016, 12:53:47 PM »
I have downloaded FRST again.
I'm unable to execute the program, Windows Smart screen blocks start of scan.

Best, Herman
 

Offline Pondus

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Re: 9 detections
« Reply #13 on: January 28, 2016, 01:56:33 PM »

hgc.dijkhuis@gmail.com

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Re: 9 detections
« Reply #14 on: January 30, 2016, 10:03:41 PM »
Hi, thanks very much for your help and advice to get this issue solved.
Please find enclosed three new files.
What to do next.

Best, Herman