Author Topic: Cannot renew my license  (Read 2859 times)

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REDACTED

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Cannot renew my license
« on: January 30, 2016, 07:24:07 PM »
Greetings !
My license expired one hour ago and when i went to renew it with the paypal option it keeps reloading the store page.
Plz help !
Thanks in advance,
Max

Offline Pondus

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Re: Cannot renew my license
« Reply #1 on: January 30, 2016, 07:47:43 PM »
Orders & Renewals - FAQ  >>  https://www.avast.com/faq.php?article=AVKB24#artTitle

If still a problem, submit a ticket  >>  https://support.avast.com/support/home


Offline schmidthouse

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Re: Cannot renew my license
« Reply #2 on: January 30, 2016, 07:49:39 PM »
Just to add, Not sure however there was a time I experience the same type of hold up. Turned out it was a temporary Server Issue. I tried the next day and all was OK

REDACTED

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Re: Cannot renew my license
« Reply #3 on: January 30, 2016, 07:52:29 PM »
Thanks guys !
Will try your suggestions ! :)

REDACTED

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Re: Cannot renew my license
« Reply #4 on: January 30, 2016, 08:28:22 PM »
It was a server issue, now is working !
Thanks again for your quick replies guys  !:)

Offline schmidthouse

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Re: Cannot renew my license
« Reply #5 on: January 30, 2016, 08:35:57 PM »
You're welcome. :)

Offline Eddy

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Re: Cannot renew my license
« Reply #6 on: January 30, 2016, 09:47:00 PM »
As with many things in life...

If you don't succeed the first time, try it again later (if you still can)

It often is kinda hard to try again if you fail at parachute jumping the first time ;D

Offline DavidR

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Re: Cannot renew my license
« Reply #7 on: January 30, 2016, 10:55:46 PM »
As Vlk says in his signature, if at first you don't succeed, skydiving isn't for you.
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Offline Rednose

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Re: Cannot renew my license
« Reply #8 on: January 30, 2016, 11:10:34 PM »
A few tips if you want to renew your Avast Paid license :

- Most likely you will get the best renewal offers from : Avast GUI - Store.

- License offers on the Avast website are higher in price, and so are renewal offers by email.

- Most likely buying a two years license will give you the best price/value.

- If you get an Activation code emailed to you but want a license file, you can get it from here https://www.avast.com/en-eu/resend-license-paid.php

Greetz, Red.
« Last Edit: January 31, 2016, 12:08:43 AM by Rednose »
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