Author Topic: (RESOLVED) Issue with Firewall statistics on Latest Version  (Read 7609 times)

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Offline Alikhan

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(RESOLVED) Issue with Firewall statistics on Latest Version
« on: February 03, 2016, 09:03:42 PM »
This issue has been fixed by a updated firewall driver which will be released next version. I have tested and confirmed the statistics show as intended.



I've just looked over the statistics and the firewall stats are not showing anything - even though it says it's running.

A repair and clean install have not fixed it.

Anyone got the same issue?

The older version did not have this issue and it looks like there is a new firewall driver..
« Last Edit: February 15, 2016, 06:18:21 PM by Alikhan »
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Offline pavelk

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Re: Issue with Firewall statistics on Latest Version
« Reply #1 on: February 04, 2016, 09:03:18 AM »
Could you check AvastUi/Tools/Firewall/Network Connection ->Speed?
Thanks

Offline Alikhan

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Re: Issue with Firewall statistics on Latest Version
« Reply #2 on: February 04, 2016, 02:32:31 PM »
Thanks for your reply, Pavel.

I have attached a screenshot but the speed is showing no figures at all - even when browsing, watching videos online and downloading.

Thanks.
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Offline Alikhan

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Re: Issue with Firewall statistics on Latest Version
« Reply #3 on: February 05, 2016, 07:02:44 PM »
Bump...
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Offline Nori-chan

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Re: Issue with Firewall statistics on Latest Version
« Reply #4 on: February 07, 2016, 09:55:24 PM »
I just noticed I have the same issue.
Even through I'm downloading a game on Steam, there's no sign of network activity in the Statistics.

EDIT: Just noticed too that I don't have any blocked traffic in the Firewall logs (I know that I used to have lots of them, since I'm using mostly of time public mode).
« Last Edit: February 07, 2016, 10:00:05 PM by Nori-chan »
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Offline MartinK

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Re: Issue with Firewall statistics on Latest Version
« Reply #5 on: February 09, 2016, 10:22:40 AM »
Please specify version of your Windows. If this problem is related to Win 8 or 10, please check properties of your network connection. If you will se Avast Firewall component there, uninstall it and reboot.

Offline Alikhan

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Re: Issue with Firewall statistics on Latest Version
« Reply #6 on: February 09, 2016, 11:08:00 AM »
Please specify version of your Windows. If this problem is related to Win 8 or 10, please check properties of your network connection. If you will se Avast Firewall component there, uninstall it and reboot.

Hi Martin,

Thanks for your reply.

I'm running Windows 10 and it should be specified in my signature.

Regarding your question, I see no Avast Firewall component in the network connection properties - I did do a clean install previously of Avast.

I have attached a screenshot.

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Offline Nori-chan

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Re: Issue with Firewall statistics on Latest Version
« Reply #7 on: February 09, 2016, 01:11:17 PM »
Please specify version of your Windows. If this problem is related to Win 8 or 10, please check properties of your network connection. If you will se Avast Firewall component there, uninstall it and reboot.

Hello.
The same goes for me, Using Windows 8.1 Pro, and no Avast! Firewall component.

EDIT: I forgot to tell that I also did a clean installation of Avast!.
« Last Edit: February 10, 2016, 03:16:13 AM by Nori-chan »
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Offline MartinK

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Re: Issue with Firewall statistics on Latest Version
« Reply #8 on: February 10, 2016, 05:30:54 PM »
Did you reboot the machine after Avast instal?

Offline Alikhan

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Re: Issue with Firewall statistics on Latest Version
« Reply #9 on: February 10, 2016, 05:46:49 PM »
Did you reboot the machine after Avast instal?

Ofcourse.

I even did a repair too after a clean install to make sure.

The older version did not have this issue.
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Offline mchain

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Re: Issue with Firewall statistics on Latest Version
« Reply #10 on: February 10, 2016, 06:00:02 PM »
See/click the attached below:

Seems your window is missing the options enclosed in the red box.  Suggestion:  Main window shows option to turn Firewall on or off.  I suggest turning it off/reboot, turn it on/reboot.  Better?

EDIT:  (seems first png is not scrollable, so second attached.)
« Last Edit: February 10, 2016, 06:06:18 PM by mchain »
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Offline Nori-chan

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Re: Issue with Firewall statistics on Latest Version
« Reply #11 on: February 10, 2016, 06:02:49 PM »
Did you reboot the machine after Avast instal?

Yes, I did (even Avast! tells you to reboot the machine).

See/click the attached below:

Seems your window is missing the options enclosed in the red box.  Suggestion:  Main window shows option to turn Firewall on or off.  I suggest turning it off/reboot, turn it on/reboot.  Better?

I will try doing that now.

EDIT: I tried, and look  what appeared for a brief moment (see screenshot).
Unfortunately, it only appeared when I connected in a network, after that it will just stay at zero (tried opening different programs and website, but no success).
« Last Edit: February 10, 2016, 06:14:01 PM by Nori-chan »
CPU: Intel Core i5-4200U 1.60GHz - 2.30GHz
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Offline MartinK

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Re: Issue with Firewall statistics on Latest Version
« Reply #12 on: February 11, 2016, 10:13:45 AM »
If you wish to see columns which mchain encloses to red box you must check Detailed View check-box.

Nori-chan, I don't know whether I understand you correctly, but if you are not connected to network then you cannot see any network traffic.

Offline Alikhan

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Re: Issue with Firewall statistics on Latest Version
« Reply #13 on: February 11, 2016, 02:50:25 PM »
If you wish to see columns which mchain encloses to red box you must check Detailed View check-box.

Nori-chan, I don't know whether I understand you correctly, but if you are not connected to network then you cannot see any network traffic.

What Nori is saying is that when he connects, it shows network statistics for a short moment.

Then WITHOUT disconnecting from the network, the statistics are still NOT displayed even when browsing etc

So the issue remains..
« Last Edit: February 11, 2016, 02:56:37 PM by Alikhan »
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Offline Nori-chan

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Re: Issue with Firewall statistics on Latest Version
« Reply #14 on: February 11, 2016, 03:26:11 PM »
If you wish to see columns which mchain encloses to red box you must check Detailed View check-box.

Nori-chan, I don't know whether I understand you correctly, but if you are not connected to network then you cannot see any network traffic.

Alikhan said exactly what's happening here.
When I connect, it shows some network activity for a brief moment.
And then, without disconnecting, it doesn't show any network activity anymore.

May I ask: Is the firewall actually working? (maybe without statistics and logs).
Or it's not even working anymore?
CPU: Intel Core i5-4200U 1.60GHz - 2.30GHz
RAM: 8GB
GPU: Nvidia GT740M - 2GB
OS: Windows 10 Education (64 Bits - 16299.192) and Ubuntu 16.04 LTS
Security software: Avast Premier (17.9.2322), MBAM (free), ESET Online Scanner (on-demand)