Hello I am a long time costumer of Avast for years I've had the PAID INTERNET SECURITY
Now my issue is this, today I log on about an hour ago or so I had noticed issues with my avast telling me I am not protected.
It said firewall would not load.... So I shut down comp and restarted several times and still see it wouldn't load. I was very puzzled and not sure what the deal was.
So I did a google search and this forum had a topic with a similar situation from another user and I assumed since the topic was around late 2015 I should see the info for that.
Well I go and click and I read try the ''Go and repair option. You know the ''repair'' option for avast...
Well I did that and once it said the repair was complete I went to restart my comp and then... STILL I had problems. The firewall would still not work.. So that thread I clicked where another user had a similar situation obviously didn't help me.
So what did I do next?
I went and downloaded the FREE VERSION... Because I didn't know what else to do.. Maybe I should of came here first.. But I guess it's to late...
Anyway now I have the free version but I want my REGULAR back. What can I do to get my regular back?
I don't know my license file... usually it Automatically updates yearly and renews it by it self and takes money out of my account etc and I didn't have to do a thing etc...
So what the heck do I do now? This is not fair because I still have plenty of time left till renewal...
What do I do to get my paid version back? Please help....
