I called the tech today, he couldn't break it loose either, he did get all the files I needed and also others, my documents, email, and some software that I have purchased transfered onto my temporiary hard drive. He is going to run the recover cd and put my files back on. I am grateful of that.
He ran a virus scan and found nothing! I thought that it would be clean because I am careful there, and have good protection, firewall, and avast. He will finish it tomorrow and it will come home. Now I am going to be worried that this will happen again, with the avast update files I mean. I really like avast and how easy it is to use. What do all of you think? I respect your opinions...
One thing is for sure, I will back up on a more regular basis!!!