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Author Topic: list of new SIM numbers?  (Read 3246 times)

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list of new SIM numbers?
« on: February 10, 2016, 10:15:45 PM »
When I enter a new SIM card in my device Avast sends a text message to portal with the number of the new SIM card. Where do I find this information on my.avast?
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REDACTED

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Re: list of new SIM numbers?
« Reply #1 on: February 10, 2016, 10:37:34 PM »
Avast send 10s or 100s of text messages to my Second friend number in Peru.
However my Second friend can't see the phone number, since his provider doesn't show that information. It changes into a non-existent Peruvian number.
I need the list to complain with them.
You can see what I mean here:
http://screenshot.sh/oBICaYXjbac9i
The phone number there: +51955829866 does not even exist, instead these texts come from a +32 number.

How am I supposed to call the thief/new owner of the phone if Avast doesn't show the new phone number?
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Offline Asyn

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Re: list of new SIM numbers?
« Reply #2 on: February 11, 2016, 06:40:02 AM »
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Re: list of new SIM numbers?
« Reply #3 on: February 11, 2016, 02:11:00 PM »
Quote from: Asyn on February 11, 2016, 06:40:02 AM
-> http://www.avast.com/faq.php?article=AVKB135#artTitle (Changing a SIM card)
From your link: "If your application is connected with your Avast Account, an SMS message including information about the new SIM card and its phone number, and also IMSI number, will be sent to your Avast Account. "

My application is connected to my Avast Account.
I do not find the information about the new SIM card and its phone number in my Avast Account.
Where is it? (URL)
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Offline Eddy

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Re: list of new SIM numbers?
« Reply #4 on: February 11, 2016, 02:20:57 PM »
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Re: list of new SIM numbers?
« Reply #5 on: February 11, 2016, 02:45:51 PM »
Quote from: Eddy on February 11, 2016, 02:20:57 PM
https://my.avast.com
It's not there. Which sub-tab is this supposed to be in?
I looked in several places and right now I'm at: https://my.avast.com/#devices/..../locate/

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Offline Eddy

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Re: list of new SIM numbers?
« Reply #6 on: February 11, 2016, 04:04:13 PM »
If there is no entry about it in the event list, the sms is likely not send.
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Re: list of new SIM numbers?
« Reply #7 on: February 11, 2016, 07:30:07 PM »
I do not see an event list. Where is the event list?
What is the location of the event list?
Can you show me the location of the even list with a screenshot?

Many SMS have been sent to the Second friend and received. You can see this on the screenshot attached.
I can also see it from my balance at the mobile provider.

Thank you.
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REDACTED

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Re: list of new SIM numbers?
« Reply #8 on: February 15, 2016, 01:33:14 PM »
Quote from: ISee on February 11, 2016, 07:30:07 PM
I do not see an event list. Where is the event list?
What is the location of the event list?
Can you show me the location of the even list with a screenshot?

Many SMS have been sent to the Second friend and received. You can see this on the screenshot attached.
I can also see it from my balance at the mobile provider.

Thank you.

4 days passed.
Any answer to this?
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