Author Topic: What is the procedure for transferring EasyPass from one computer to another? (Read 30630 times)

kls490 · « **on:** December 15, 2012, 12:08:31 AM »

Good evening everyone,

A friend of mine is getting me a refurbished Dell Optiplex 755 desktop computer running Win 7 Pro, 64-bit. My present computer is a Dell running Win XP Pro, 32-bit.

Is there a specific procedure for transferring my Avast EasyPass from this Win XP 32-bit machine to the new Win 7 64-bit computer? I didn't see anything in the FAQ section that seems to answer this question.

Thanks very much for your time and any info!

DJBone · « **Reply #1 on:** December 15, 2012, 12:54:07 AM »

Just install it and connect with your EasyPass Account.

DJBone

kls490 · « **Reply #2 on:** December 16, 2012, 08:32:08 PM »

I appreciate the info, DJBone!

Sorry for the late reply. Cox Communications email service has been down since Friday afternoon along the east coast here, so I don't receive any alerts when someone replies to any of my posts.

Best wishes for a nice holiday season!

DJBone · « **Reply #3 on:** December 16, 2012, 11:11:56 PM »

You're welcome!

Quote from: spc3rd on December 16, 2012, 08:32:08 PM

Best wishes for a nice holiday season!

Same to you!

DJBone

kls490 · « **Reply #4 on:** December 22, 2012, 04:26:03 PM »

[UPDATE]:

Unfortunately, I was unable to re-install EasyPass on this Win 7 computer. For some reason, EasyPass will not sync, and doesn't seem to be able to connect to the servers. When I spoke with tech support, they said it would cost $99.99 for a tech to connect remotely to my machine to fix the problem. Not going to happen, I replied.

It seems this is an ongoing problem when a user of any of Avast's PAID products needs tech support...they keep trying to charge you for any help. I certainly will not be using EasyPass any longer.

DJBone · « **Reply #5 on:** December 22, 2012, 04:33:59 PM »

Maybe it's blocked by your firewall?

DJBone

kls490 · « **Reply #6 on:** December 22, 2012, 05:06:50 PM »

I wish it WERE that simple, DJ. I tried a few things, including disabling the firewall, but no luck.

Just have to chalk this one up as a lesson learned.

Best regards!

DJBone · « **Reply #7 on:** December 22, 2012, 06:35:05 PM »

Silly question: Do you have setup your account and your master password?

DJBone

kls490 · « **Reply #8 on:** December 22, 2012, 06:50:04 PM »

Hi again DJ[/color],

Yes...everything is fine in that area.

DJBone · « **Reply #9 on:** December 22, 2012, 07:42:34 PM »

Hmh, i use it on 3 different PCs without problems. Sorry, at the moment i can't help you further.

DJBone

kls490 · « **Reply #10 on:** December 22, 2012, 07:59:21 PM »

No problem. I appreciate your feedback regardless, DJ!

Have a nice holiday season!

DJBone · « **Reply #11 on:** December 22, 2012, 08:03:23 PM »

Quote from: spc3rd on December 22, 2012, 07:59:21 PM

1. No problem. I appreciate your feedback regardless, DJ!
2. Have a nice holiday season!

1. You're welcome!

2. Thanx! Same to you!

DJBone

REDACTED · « **Reply #12 on:** January 23, 2017, 02:28:48 AM »

Maybe this will help someone:

http://files.avast.com/files/documentation/user-guide-easypass.pdf

Eddy · « **Reply #13 on:** January 23, 2017, 08:29:07 AM »

Please check the date of posts before posting a reply.
This thread has been dead for over 4(!) year.

Besides that, Easypass is history, it has been replaced by avast passwords over a year ago.